A House Porter is responsible for general cleaning and maintaining housekeeping stores to deliver an excellent Guest and Member experience.
What will I be doing?
As a House Porter, you are responsible for general cleaning and maintaining housekeeping stores to deliver an excellent Guest and Member experience. A House Porter will also be required to greet guests and ensure corridors are kept tidy. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Greet guests in public areas and rooms in a warm and friendly manner
- Ensure corridors are kept clear at all times
- Achieve positive outcomes from guest queries in a timely and efficient manner
- Maintain Housekeeping stores in a clean and tidy state, ensuring they are locked at all times
- Carry out lost property procedures
- Ensure chemicals are used and stored correctly
- Report maintenance issues
- Comply with hotel security, fire regulations and all health and safety legislation
- Dispose of waste accordingly
- Be environmentally aware
What are we looking for?
A House Porter serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude
- Good communication skills
- Ability to work under pressure
- Ability to work on own or in teams
- Commitment to deliver high levels of service to guests
- Methodical and well organised
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in similar role
Work Locations
Hilton Milan Hotel
Schedule
Full-time
Brand
Hilton Hotels & Resorts
Job
Housekeeping and Laundry
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