We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, including high-speed trains, electric buses, driverless trains, as well as infrastructure signaling and digital mobility solutions. Joining us means becoming part of a truly global community of more than 36,300 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.
Purpose of the Job
The main purpose of the role is to provide technical support to maintenance activities (on-site or remote) on Railway Signaling Systems operated by Alstom's domestic and international customers.
The role includes managing warranty obligations within the scope of Alstom projects.
Responsibilities
* Define and implement maintenance and technical assistance plans;
* Coordinate and support maintenance technicians in the field;
* Provide performance and log analysis;
* Implement structured feedback processes, including reporting statistics;
* Execute and supervise hardware and software retrofit and upgrade plans;
* Support the Service Signaling Platform organization in defining maintenance strategies for tenders and offers;
* Collaborate with product engineering to define maintainability requirements during the product design phase.
Requirements
* Bachelor's or Master's degree in Electronics, Electrical, or Telecommunications Engineering;
* Ability to interpret electrical drawings and schemes;
* Knowledge of electronic design principles and methodologies;
* Ability to work in a team and problem-solving attitude;
* Recent graduates or 1-2 years of experience in an electronic or electromechanical company;
* Knowledge of on-site or remote technical assistance for electronic/electromechanical applications.
Job Location
Bologna, Italy
The position requires availability to perform activities outside of the Bologna site (up to 25%) and to be part of a team providing 24/7 remote support to the customer maintenance team.
Our Culture
We foster an agile, inclusive, and responsible culture where diverse people are offered excellent opportunities to grow, learn, and advance. We are committed to encouraging our employees to reach their full potential while valuing and respecting them as individuals.
Additional Information
* Employment Type: Full Time
* Experience: 1-2 years
* Vacancy: 1
* Position: Technical Support Engineer
* Location: Bologna, Emilia-Romagna, Italy
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