PpTOD'S Group represents the excellence of Made in Italy. It has roots in the tradition of Italian craftsmanship and a heritage of values that characterises its vision: passion for craftsmanship, absolute quality and timeless style. /ppAssistant Store Manager is central for the store and fundamental in providing support to the Store Manager. Indeed, you will be acting as a guide for the instore Team, in order to lead it to the correct management of the store, but also as a mentor of new Sales Assistants. You are a Tod's Ambassador promoting our Company Values. /ph31 Team Focus /h3ulliManage, develop and motivate the team in the daily activities giving continuous feedback, to create Team (safeguarding and promoting respect and collaboration between colleagues, mediating any quarrel that may arise within the team by group coaching or one-to-one meetings) /liliCommunicate clearly, correctly and courteously with Colleagues regarding different languages to establish a mutual trust and a strong relationship /li /ulh32 Customer Focus /h3ulliCultivate a relationship with Clients through an active and continuous presence on the shop floor and by providing a unique experience in line with the brand philosophy, the corporate image, and communication and CRM guidelines. /liliCommunicate clearly, correctly and courteously with Clients regarding different languages to establish mutual trust and a strong relationship /liliGuide sales operations ensuring that both client service and selling ceremony are compliant with Tod’s values and guidelines with the aim to provide a special Client experience /liliSupport Store Manager in the organization of the events with the aim of introducing new customers to Tod’s Group and increasing loyalty /li /ulh33 Product Focus /h3ulliCollaborate with Store Manager to set targets that are based on established KPI’s /liliEnsure that high standards and guidelines are maintained in the store (from assembling and dismantling visual displays to keeping boutique organized, clean) /liliMaintain strong product knowledge and create a storytelling aligned with brand /li /ulh34 Process System Focus /h3ulliPrepare reports and analysis related to sales trends (e.g. bestsellers, slow mover products etc.), customers and competitors. /liliCultivate direct contact with the Headquarters and its Teams such as Retail, Merchandising and HR Division /liliResponsible for cash register /li /ulh3Required skills: /h3ulliSolid Experience in Retail ideally in the luxury segment. At least 3-4 of professional experience in managerial roles; /liliExcellent understanding of the product and a deep knowledge of luxury (retail or hotel/gastronomy); /liliExcellent commercial awareness and Client-oriented; /liliExcellence management skills; /liliAbility to work in a team environment; /liliStrong communications skills; /liliLeadership; /liliEffective communication; /liliProblem-solving; /liliOrganization and time management; /liliCustomer-focused; /liliTeamwork and collaboration; /liliAdaptability and flexibility; /liliIntegrity and reliability; /liliFluency in English is mandatory; Other languages are an advantage. /li /ulh3Details: /h3pPlace of work: Milan /ppWorking hours: Full-Time 40h/week /ppTOD'S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship. /ppTherefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation. /ph3Note: /h3pHowever, it should be noted that the above description is not exhaustive, as the duties assigned to the Employee are, by nature, subject to change. /p /p #J-18808-Ljbffr