Job Description
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Job Number: HOT0 CA0 E
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Work Locations
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Aleph Rome – Curio Via di San Basilio, 15 Rome 187
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Overview An F&D; Supervisor is responsible for assisting with managing operations of all Food and Drink outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.
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ResponsibilitiesOversee operations of Food and Drink outlets
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Maintain exceptional levels of customer service
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Recruit, manage, train, and develop the team
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Assist with annual and mid‑year appraisals with team members under your responsibility
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Manage guest queries in a timely and efficient manner
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Work within budgeted guidelines
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Assist in setting departmental targets and objectives, work schedules, budgets, and policies and procedures
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Develop menus with other members of the Food and Drink team
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Accountable for monthly stock takes
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Incentivise team members to maximise sales and revenue
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Deputise for the Food and Drink manager in their absence
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Comply with hotel security, fire regulations and all health and safety legislation
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Assist other departments wherever necessary and maintain good working relationshipsWhat We’re Looking ForPrevious Food and Drink Management or Supervisory experience
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Knowledge of Financial Systems
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Flexibility to respond to a range of work situations
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Committed to delivering high levels of customer service
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Willingness to develop team members and self
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Degree in Relevant Area