Job location: Lisbon - Onsite
Role details
* Review contents according to client guidelines, using specific tools and channels,
* Understand and remain updated on changing client policies and guidelines,
* Serve as an advocate for the user community,
* Participate in process improvement initiatives that improve quality and efficiency of work,
* Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
Basic Qualifications:
* Italian level C2/Native,
* English level C1 or above,
* Strong attention to detail,
* Comfort synthesizing and analyzing information from multiple streams,
* Strong critical thinking and decision-making skills,
* High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported,
* Ability to work well individually and as part of a team,
* Flexibility in meeting changing business needs in a fast-paced environment,
* Previous business process outsourcing, customer service, or content moderation experience is a plus,
* Valid Work Permit,
* Completed Compulsory Education (Minimum required),