Ph3About Orient Express /h3 pArtisan of travel since 1883, Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts. The brand has just launched its first hotel, Orient Express La Minerva, in Rome – which will be followed by Orient Express Venezia at Palazzo Donà Giovannelli in 2026. The experience continues with the recent launch of La Dolce Vita Orient Express train, followed by Orient Express Corinthian in 2026, the first of two Orient Express Sailing Yachts, and finally, the return of L’Orient Express train to railways. /p pSince 2022, Orient Express is part of Accor Group’s leading collection of luxury brands with a century‑old legacy in the hotels and fine‑dining sectors. In 2024, Accor and LVMH entered into a strategic partnership to accelerate the development of Orient Express. /p pFollow the journey at b@orientexpress /b on Instagram or visit the website at. /p h3About Orient Express Palazzo Donà Giovannelli /h3 pOrient Express will open its second hotel in Italy at the exceptional Palazzo Donà Giovannelli in Venice, in partnership with the Italian luxury hotel group ARSENALE. Architect and interior designer Aline Amar d’Amman, alongside her studio Culture in Architecture, has been entrusted to design and decorate the space. /p pVenice, once the gateway to Constantinople and a mythical stop on the legendary Orient Express train – that opened its doors in 1919 with the completion of the Simplon tunnel linking Switzerland to Italy – will be the home of the second Orient Express hotel, set to open in 2026. /p h3Descrizione del lavoro /h3 h3Job Summary /h3 pL’Events Supervisor è responsabile della supervisione operativa degli eventi all’interno dell’hotel, assicurando che ogni funzione (meeting, conferenze, matrimoni, banchetti) venga eseguita secondo gli standard qualitativi della struttura. Conduce visite dell’hotel, coordina il team operativo e collabora con i vari reparti per garantire un’esperienza impeccabile per gli ospiti. /p h3Key Responsibilities /h3 ul liSupervisionare la preparazione, lo svolgimento e lo smontaggio degli eventi /li liCoordinare il team di sala, banqueting e supporto durante gli eventi /li liGarantire il rispetto degli standard di servizio e delle procedure dell’hotel /li liEssere il punto di riferimento operativo per il cliente durante l’evento /li liGestire eventuali problematiche in modo rapido ed efficace /li liCollaborare con cucina, housekeeping e front office per una perfetta esecuzione /li liRedigere proposte evento, contratti, riepiloghi amministrativi, riepiloghi operativi, ordini di servizio per eventi e camera /li liOttimizzare le vendite tramite upselling /li liVerificare allestimenti, mise en place e dettagli logistici /li liSupportare il reparto vendite/events nella pianificazione operativa /li liMonitorare tempi, qualità del servizio e soddisfazione del cliente /li /ul h3Requirements /h3 ul liEsperienza pregressa di almeno 2–3 anni in ruolo simile (hotel o eventi) /li liOttime capacità organizzative e di problem solving /li liLeadership e capacità di gestione del team /li liEccellenti doti comunicative e orientamento al cliente /li liFlessibilità oraria (inclusi weekend e festivi) /li liBuona conoscenza della lingua inglese (altre lingue sono un plus) /li liConoscenza degli standard di servizio alberghiero /li /ul h3Preferred Qualifications /h3 ul liDiploma o laurea in Hospitality Management o affini /li liEsperienza in hotel 4* o 5* /li liConoscenza software di gestione eventi (es. Opera, Delphi, ecc.) /li /ul h3Key Skills /h3 ul liOrganizzazione e multitasking /li liProblem solving /li liTeam leadership /li liAttenzione ai dettagli /li liGestione dello stress /li liCustomer service excellence /li /ul h3Informazioni aggiuntive /h3 ul liSupplementary health insurance in addition to the National Collective Labor Agreement, extended to family members as well. /li liMeal vouchers (Restaurant Ticket). /li liAnnual leave. /li liALL – Heartist® Program: employee agevolazioni card offering discounted rates at all ACCOR properties and partner locations worldwide. /li liTraining and development: opportunities to develop your talent and grow within the property and at an international level. /li /ul h3Commitment to Diversity and Inclusion /h3 pWe are an inclusive company and our goal is to attract, select, and promote diverse talents. /p /p #J-18808-Ljbffr