Tour Sales and Operations Coordinator
We are seeking a highly motivated and organized individual to join our team as a Tour Sales and Operations Coordinator. This role is responsible for proposing and selling tour packages to guests on board, as well as overseeing the organization of excursions and transfers.
The ideal candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues alike. They will be responsible for identifying and suggesting new opportunities to maximize revenues in the tour area, always looking for innovative ways to enhance the guest experience.
* Sell tour packages to guests on board, ensuring adherence to company safety standards
* Oversee the organization of excursions and transfers, from start to finish
* Report to the Tour Manager about guests' needs, interests, and opportunities for new products and services
In this role, you will work closely with the Tour Manager to ensure that all aspects of tour sales and operations run smoothly. You will be responsible for preparing all necessary documentation and support materials for tours, as well as providing exceptional customer service to our guests.