Introduction
Are you looking to kick-start your career in technology with a structured development path and fast-track growth opportunities? Our IBM Tech Sales Accelerator Program is designed for ambitious graduates, offering hands-on training, mentorship, and real-world experience within IBM Client Engineering.
IBM Client Engineering Strategy Designers bring a human-centered approach to value engineering, helping clients, partners, and colleagues solve meaningful challenges and deliver measurable business outcomes.
As a Strategy Designer, you will shape experiences that go beyond end users — understanding the needs of clients and connecting them to business objectives through the innovative application of IBM technology. You will provide clarity and direction, guide decision-making, reduce uncertainty, and help define what comes next.
IBM’s comprehensive onboarding and industry-leading learning culture are designed to set you up for success from day one, while continuous development opportunities support your long-term career growth. Our sales environment is fast-paced, collaborative, and deeply supportive. You will work alongside leaders and colleagues who are passionate about sharing knowledge, supporting one another, and driving innovation together — always with a focus on human-centered solutions and measurable impact.
Over 12-24 months, you will work in multi-disciplinary pre-sales team, gaining critical skills before transitioning into your next career step as Partner/Brand Technical Specialist.
To Be Successful In This Role, You Will Need
* Proven understanding of Design Thinking, Service Design, and human-centered innovation methodologies.
* Ability to use human-centered design to drive business and client value.
* Strong presentation skills with a creative and compelling storytelling style.
* Familiarity with developing and leading workshopping techniques to facilitate a diverse group of business-driven outcomes.
* Adaptability to processes and methodologies based on constraints and needs of the client.
For this position, the design work is strategic in nature - working with clients to uncover business value, defining problems, shaping solutions, and proving them out. What you create will look less like a visual designer’s portfolio and will be more service, research, and strategic design & business outputs.
Your Role And Responsibilities
As a Strategy Designer within Client Engineering, you’ll be a key player in a multi-disciplinary team made up of Architects, AI Engineers, Platform Engineers, to deliver a unique client co-creation experience that uses IBM technology to accelerate and prove value for our clients.
Your Primary Responsibilities Will Include
* Translate findings into measurable business outcomes for our clients and collaborate with sellers and account teams to articulate this throughout the engagement.
* Improve “how we engage” with client across their end-to-end journey with us.
* Lead collaboration with cross‑functional teams and stakeholders to move from ambiguity to clarity.
* Shape the direction of engagements by applying Enterprise Design thinking (EDT) to both the user and our clients (human-centered approach). Design and deliver engaging and productive collaboration sessions to align teams.
* Deep immersion in the client’s business, identifying strategic opportunities and solving problems that matter to them.
* Undertake user research, user testing to uncover what clients and users really need
* Synthesize research and insights and collaborate to connect them to business and technology strategy.
* Use UX/UI design craft to make the intangible tangible, allowing stakeholders to literally see the value and the path forward. (E.g. User journey maps, service blueprints, roadmaps, future vision prototypes, UI designs that guide engineering, inspirational videos, data visualization).
* Uses storytelling to transform complex technologies and deep user insights into clear, intuitive value propositions. Use visual tools like canvases, sketches, visuals and videos to guide conversations.
* Drive collaborative design whether for client pilots, in hackathons, or even internally.
* Cultivate strong relationships across multidisciplinary teams, across CE, Technology, Sales, and IBM, partners and of course our clients.
* Design for AI. Shape experiences that make advanced AI capabilities intuitive, trustworthy, and aligned with user needs.
* Design with AI. Uses AI as a design accelerator without compromising quality, craft, or ethics.
Required Technical And Professional Expertise
* Design Portfolio: Portfolio with a strong, proven understanding of user-centered design principles and practices that demonstrates, but is not limited to, framing and defining problems, user understanding, ability to synthesize insights, ideate solutions, ability to finalize and communicate user centered outputs, driving clear outcomes and representing real client impact.
* Tech Savvy: Ability to understand technical problems.
* Team Player: Demonstrates team collaboration and can navigate different communication styles.
* Excellent Communication Skills: Possess verbal, written, and interpersonal skills that are engaging, compelling and influential.
* Self-Starter: Growth mindset, motivated to work with clients and can lead projects independently.
* Design Thinking/Design Sprint certification or comparable expertise.
Preferred Technical And Professional Experience
* Technical experience