PbIT SUPPORT SPECIALIST /b /ppbLocation: /b Trento, Italy /ppbType: /b Dispatch/Part time /ppbHours: /b (10-20) Hours Per week /ppbDescription: /b We are hiring an IT Support Specialist in Italy. /ppbResponsibilities: /b /polliProvide first/second level contact and problem resolution for customer issues. /liliWork with third-party vendors to remediate complex AV issues as needed. /liliProvide timely communication on issue status and resolution. /liliMaintain ticket updates for all reported incidents. /liliInstall, upgrade, support, and troubleshoot XP, Windows 7, Windows 8.1, Windows 10, and Microsoft Office 2010, Cisco Jabber, and other authorized desktop applications. /liliBasic knowledge of the Mac operating system to support Apple PC users. /liliInstall, upgrade, support, and troubleshoot printers and computer hardware. /liliPerform general preventative maintenance tasks on computers, laptops, and printers. /liliPerform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment. /liliUse diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software. /liliBroad experience of IT with a basic understanding of networks, servers, audio/visual, smart devices, and telecoms. /liliThis position requires the ability to work in a project-based environment requiring flexibility and teamwork. /liliPerform other duties as assigned. /li /olpbRequirements: /b /pulliMust hold a valid work permit. /liliExtensive knowledge and understanding of IT and computers. /li /ulpbSalary: /b Negotiable /ppbTo apply: /b /ppbCompany Details: /b /ppBCIC Swiss GmBH /ppbContact: /b Shomi Kayser Nishat, Talent Acquisition Specialist /ppEmail: /ppLinkedIn /p #J-18808-Ljbffr