Overview
Mangia's Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment.
With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia's offers guests immersive and memorable stays that celebrate Italian heritage, nature, and lifestyle.
We are looking for a Housekeeping Manager to lead our housekeeping team and ensure the highest standards of cleanliness and comfort at
Mangia's Santa Teresa, Curio Collection by Hilton
for the upcoming **** season.
The role involves organizing daily operations, supervising staff, maintaining brand standards, and enhancing the overall guest experience.
Key Responsibilities
Plans housekeeping operations based on occupancy and service needs
Supervises housekeeping team and ensures quality and efficiency
Monitors room readiness and cleanliness standards across all areas
Coordinates with Front Office and Maintenance for timely interventions
Manages inventory of linen, amenities, and cleaning supplies
Participates in recruitment, training, and performance evaluations
Implements hygiene protocols and ensures compliance with safety standards
Leads department meetings and collaborates with other teams
Controls costs and monitors departmental budget and productivity
Reviews operational reports and guest feedback
Works toward guest satisfaction targets and cleanliness review scores
Requirements
Proven experience in luxury hospitality, preferably in 5-star hotels
Strong knowledge of housekeeping operations and quality standards
Familiarity with property management systems and housekeeping software
Leadership skills and ability to manage and motivate a team
Excellent organizational and communication abilities
Fluency in English; additional languages are a plus
Attention to detail and commitment to excellence
What we offer
Type of contract (permanent, annual, seasonal ecc.)
Meals provided
Career growth opportunities within the company
Dynamic and collaborative work environment
Ongoing training and access to professional development courses
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Other
Industries
Hospitality and Travel Arrangements
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