Magro Brothers Group of Companies is a private, family-owned organisation with a history dating back to 1916. The company has evolved from general provisions merchants to a diversified enterprise involved in food processing, import/export, property development, and more.
The group is renowned for its food sector, especially the processing of fresh tomatoes, and exports to over 20 countries. It also offers Maltese delicacies, cheeses, and dairy products under brands like Savina and Hanini. The company holds prestigious certifications including BRC Grade AA, Organic, and ISO 22000.
The role available is for a Helpdesk / Technical Support Specialist. The responsibilities include:
* Escalating technical issues and ensuring resolution.
* Maintaining standards and procedures.
* Handling queries related to applications and IT services.
* Providing monthly help desk reports.
The ideal candidate should have:
* A Degree/Diploma in Computer Science, Engineering, or related field.
* At least 2 years of experience in a Helpdesk/Technical Support role.
* Excellent communication and interpersonal skills.
* Ability to manage multiple stakeholders and work in fast-paced environments.
* Strong attention to detail and high work standards.
Benefits include working within a successful company, joining a well-known brand in hospitality, and a leadership role.
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