Operatori Inbound Settore Creditizio
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Location: Lecce, Italy.
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Annual salary: €21,000.
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Contract: 6‑month temporary, full‑time, shifts 8:00–22:00 Monday–Saturday.
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Responsibilities Assist clients in the credit sector, handling requests and complaints via a CRM and ticketing system.
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Process inquiries about personal loans, salary advance (cessione del quinto), and credit cards.
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Utilize the Office suite and the S400 system for data entry, reporting, and daily operations.
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Maintain high service quality in a dynamic, client‑focused environment.
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Requirements High school diploma or university degree.
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Knowledge of credit products (personal loans, salary advance, credit cards).
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Experience with CRM and ticketing platforms.
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Strong computer skills, especially Office applications and the S400 system.
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Excellent verbal and written communication skills, empathy, and problem‑solving ability. Benefits
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Full‑time, 6‑month temporary contract facilitated by Adecco, with training provided and a stable shift structure.