Join Our Team! We are currently looking for a Community Manager in the
BRAND
department, who will be responsible for increasing our brand’s visibility, engaging with our followers, and creating strategic content tailored to each platform. We are looking for someone creative, with a passion for jewelry and luxury, strong analytical skills, and a proactive attitude.
What Will Your Day-to-Day Look Like? Support in Social Media Planning: Collaborate on the development of strategic plans for each social media channel, including a detailed editorial calendar, content strategies, and performance analysis.
Oversight of Tone and Messaging: Work with the creative team to ensure a consistent visual and communication tone aligned with the brand across all social interactions.
Community Management: Schedule and monitor posts across all platforms, actively engage with our online community, respond to questions, moderate comments, and encourage participation.
Customer Service on Social Media: Efficiently and professionally resolve customer issues and inquiries through our social platforms.
Analytical Reporting: Use analytical tools to create detailed reports on social media performance, identifying areas for improvement and opportunities to optimize strategy.
Innovation and Development: Contribute creative ideas and proposals to increase engagement and reach on social media, staying up to date with the latest trends and best practices.
Cross-Department Collaboration: Work closely with creative, communications, retail, PR, and marketing teams to ensure social media strategies are aligned with overall company objectives.
Why Should You Join Our Team? We are a growing international brand where you can develop your career and contribute your full potential.
We define ourselves as naturally nonconformist, encouraging continuous improvement and the sharing of diverse ideas and opinions. We can’t wait to hear all your proposals!
“People First” is our motto! Every person counts.
We work as a team and put passion into everything we do, all within a very pleasant environment.
We are a team that shares the same values and common goals.
What We Offer You Be part of a dynamic and creative team, working on challenging projects within a welcoming work environment that promotes collaboration and personal growth.
Experience a hybrid work model that combines the convenience of remote work with in-person connection at our offices.
Optimize your tax benefits with flexible compensation, allowing you to save on everyday services such as restaurants, transportation, or childcare.
Enjoy our employee benefits, including gift cards, and attractive corporate discounts.
Share unforgettable moments with the team during our annual teambuilding events.
What We’d Like You to Be Like As a Community Manager at PDPAOLA, you will be responsible for driving traffic growth and building an engaged community across all our social media platforms.
Requirements: 3–4 years of previous experience as a Community Manager and/or in Consumer Relationship Building activities.
Deep knowledge of major social media platforms and consumer relationship building.
Experience implementing and monitoring social media and consumer relationship strategies.
Analytical skills to measure the success of strategies and make adjustments.
Excellent written and verbal communication skills.
Creativity and innovative thinking.
Strong creative ability to generate new ideas and select visual content.
Passion for fashion, jewelry, and luxury, with awareness of the latest trends.
Strong organizational skills and the ability to manage multiple tasks and deadlines.
English and Italian (bilingual or very high level).
Spanish at an advanced level is highly valued.
Residence in Milan