Primary Function
Molecular Account Executive is responsible for managing and expanding molecular activities for assigned customers in the defined country territory. The role includes acting as a Advisor/consultant to customers. Account Manager is responsible for retention & value expansion with assigned Abbott existing but also new possible accounts.
Major Responsibilities
* New business acquisition
* Renewals of expiring contracts or new tender issued by existing customers as well price negotiations ensuring customers having the right prices
* Establish value propositions and build business cases
* Post‐sale involvement with customers
* Develop broad relationships with key molecular lab stakeholders including the decision making units as well clinicians and purchasing departments
* Serve customer’s requests and forward them to respective Service department on technical and applicational questions
* Become advisor/consultant to customer on lab productivity, use and/or design
* Working actively in CRM system keeping the customer data up to date, reporting in activities and market data.
* Single point of contact that responds to the customer promptly
Education
* Bachelor or Master degree or equivalent
Background
* Experience from IVD laboratory diagnostics business
* Experience from sales preferrable but not mandatory if having a strong experience from the molecular diagnostic field
* Experience from molecular laboratory field mandatory
* Strong experience maintaining and developing customer relationships
* Native in local language/English & other languages advantageous
* Account Manager requires regular in average 70% travel activity
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