The OPTIMA team is seeking an Instructional Designer. OPTIMA is a global team and enables Amazon to deliver a superior shopping experience to customers worldwide. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cuttingedge technology alongside our operational excellence. We enable shopping feature teams deliver superior CX quality by providing them reliable and comprehensive insights and ground truth data to measure and train ML (Machine Learning) models and handle annotation and Root Cause Analysis (RCA) across 10 different languages. The Instructional Designer will have an imaginative and creative mindset regarding the development of innovative and value-add learning content for curriculum/initiatives that impact strategic capabilities within the OPTIMA organization. The candidate must be driven, talented, comfortable and experienced with all elements of graphic, visual design, branding, animation, and video creation. In addition to strong graphic and media design skills, the candidate must have strong strategic and systems thinking, organizational skills, experience managing small and large projects, and acute attention to detail. They must have excellent communication, presentation, and interpersonal skills and the ability to present and defend their design decisions to leadership. HTML and CSS knowledge is a preferred qualification in order to support the creation of web-style pages as part of the team branding and communication strategy. Key job responsibilities Design templates, graphic content, illustrations, infographics, animations, video and web-style pages within Amazon intranet tools and various other channels. Manage graphic and media designs and multiple complex development projects from conception to delivery. Work with and for various diversified requirements and audience may require multitasking capability. Strong intrinsic design ability, typographic skills, attention to detail, and web expertise with the ability to manage multiple projects and handle large volumes of creative work. Manage the work queue, handle end-to-end design processes, related tools and proactively engage managers and stakeholders when needed. Conduct analysis to identify key tasks/skills to target in the curriculum and perform post implementation evaluation on key performance and business metrics. Communicate and highlight the risks and trade-offs in a project. Leverage technology to improve learner access and provide just in time learning. Incorporate creative execution best practices to ensure high-volume designs are delivered in a timely manner. BASIC QUALIFICATIONS 2 years of design experience Have an available online portfolio Experience working with a variety of design tools such as Photoshop, Illustrator, and InDesign PREFERRED QUALIFICATIONS Knowledge of user-centered design methodologies, usability principles, web-based information architecture and design Experience working in a collaborative team and working directly with developers for implementation of designs Experience in storyboarding Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. J-18808-Ljbffr