Human Experience & Talent Strategy Compensation:
Starting from €60,000 + based on experience and value alignment
We are Queen of Clubs
Leaders in the B2B Luxury Travel Industry and multi-award-winning, Europe’s most innovative on-site Lifestyle Travel Solutions Creator, Queen of Clubs Group, has been operating since 2009 with offices in five countries.
From private aviation and exclusive access to global events to bespoke journeys and experiences, we facilitate memorable moments for the world’s wealthiest travelers.
Milan will be our new headquarters for executives, marketing, and creative talents. We’re seeking a Head of People & Talent, a strategic and emotionally intelligent leader who can scale our team with elegance, vision, and precision.
About the Role
This is not classic HR. This is Human Experience Design. You will lead the full people function across our international offices, shaping the future of talent acquisition from top hospitality universities in Europe, and managing the end-to-end process of select, interview, hire, onboard, engage, and grow motivated, world-class talent in a company built on luxury, excellence, and innovation.
You Will :
* Build and lead the People, New Talents & Strategy across our European hubs
* Attract and retain top-tier talent from the luxury, hospitality, management, and travel industries
* Elevate our employer brand
* Maintain partnerships with universities (EHL, Glion, Les Roches) to build recruitment pipelines for elite roles and emerging graduates
* Champion a high-performance, inclusive, and emotionally intelligent culture
* Partner with C-Level leadership to align people strategies with company growth
* Lead HR operations, compliance, and people analytics with luxury precision
* Oversee HR systems, contracts, and compliance
You Are :
* Experienced in leading people functions in hospitality, travel, or luxury environments
* From a luxury background (applicants from other sectors need not apply)
* A confident, elegant communicator in English (French or Spanish is a plus)
* Fluent in English, Level C1
* Obsessed with emotional intelligence, talent development, and cultural fit
* A trusted partner to leadership with strong business and interpersonal skills
* A modern thinker, ready to reimagine traditional HR
* Dress with elegance and charm; impeccable manners and leadership attitude
We offer :
* The opportunity to shape Europe’s most exciting Luxury Travel Brand
* A Milan-based role with travel opportunities
* A dynamic, entrepreneurial, and design-forward environment
* Access to luxury industry events and global networking
* Competitive compensation and performance incentives
Compensation : Starting from €60,000 + incentives, based on experience and value alignment
Must have :
* High emotional intelligence, cultural awareness, and team leadership skills
* A Master's Degree from a recognized university
* Reside in Milan and lead an energetic personal life
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