PstrongTitle: /strongSolutions Consultant /ppstrongLocation: /strong North East Italy /ppbr/ppstronguAbout GTT: /u /strong /ppGTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies. /ppWe serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit strong. /strong /ppbr/ppstronguRole Summary: /u /strong /ppThe Solutions Consultant will be focused on combining technical, communications and analytical skills to create thought provoking and compelling managed service solutions across varied opportunity scenarios. /ppThe Solutions Consultant is an integral part of the Sales team. The consultant provides technical leadership and support throughout the sales process both customer-facing and internally with GTT’s delivery, operations, engineering, and support organisations. Solutions Consultants provide support to Account Representatives, Account Managers, Account Directors, and/or Channel Managers. /ppbr/ppstrongDuties and Responsibilities: /strong /pulliMeets with customers and prospects, face-to-face or remotely as required /liliDiscovers and identifies customer needs and requirements by leading interactive sessions with customers /liliExpertly describes and demonstrates GTT’s products, services, and capabilities and how they meet customers’ business strategies /liliCollaboratively designs product and/or services solutions satisfying customer needs and requirements /liliCreates technical documentation of solution designs, including detailed diagrams capturing solution elements, topology, and key parameters /liliWorks with other sales support roles to ensure solutions are quoted and ordered correctly and accurately /liliProvides technical support throughout customer lifecycle, including change orders, renewals, upgrades/refreshes, periodic business reviews, etc. /liliAuthors technical responses to RFIs/RFPs /liliProvides training and technical support to Sales associates /liliConveys key marketplace learnings to Product Management /liliEvangelizes GTT in customer meetings, at marketing events and trade shows /liliMaintains industry and product-specific knowledge through self-learning, vendor certifications, and internal collaborations with Product Management and Engineering /li /ulpbr/ppstrongRequired Experience/Qualifications: /strong /pulliStrong technical understanding of data networking architectures, standards, protocols, and equipment, including: /liliWide area over and underlay including SD-WAN, MPLS, Ethernet and Internet-based VPN /liliPublic Internet, autonomous systems, IP transit, and peering /liliIP LANs, including Ethernet switching, VLANs, subnetting, and Layer 3 switching /liliRouting protocol- types and their applications /liliSecurity concepts including SSE and SASE frameworks as well as functions such as NAT, IDS/IPS, application layer proxies, and content filtering /liliExperience specifying commonly used networking edge equipment including SD-WAN vendors such as HPE Aruba, Fortinet, VMWare (Velocloud) as well as Cisco/Juniper switches and routers /liliGeneral understanding of modern hybrid IT architectures, private/public cloud computing and storage, server, and network function virtualization, SDN, IaaS, PaaS, and SaaS /liliExcellent written and verbal communications skills /liliComfortable presenting to small and large groups /liliExceptional analytical skills and attention to detail /liliSkilled at working autonomously across numerous activities, with effective prioritisation and deadline adherence /liliMust be able to thrive in a constantly changing environment /liliWorking knowledge of Microsoft Office Suite including Visio /liliA minimum of 5 years of professional experience in Telecommunications and/or IT /liliA minimum of 5 years of experience in Sales / Solutions Architecting /li /ulpbr/ppstrongDesirable Experience/Qualifications: /strong /pulliTypically requires a Bachelor’s degree in related field or equivalent experience or training. /liliFortinet, Palo Alto, HPE, Cisco (CCNA etc), Microsoft certifications are advantageous /li /ulpbr/ppstrongCore Competencies /strong /pullistrongProducts and Services: /strong Knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations. /lilistrongEffective Communications: /strong Understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. /lilistrongEffective Presentations: /strong Knowledge of effective presentation tools and techniques; ability to present information to groups with the appropriate degree of formality. /lilistrongProblem Solving: /strong Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. /lilistrongTechnical Sales Support: /strong Knowledge of the tasks, tools and procedures associated with providing technical support to the sales team and prospective customers; ability to produce positive results in sales-client interventions. /lilistrongSales Proposals and Presentations: /strong Knowledge of sales processes, tools, and techniques; ability to prepare and present formal recommendations for how the organization can meet the customer's needs. /lilistrongSolutions Development: /strong Knowledge of solutions development principles, processes, techniques, and tools; ability to assess customer needs and provide solutions for them. /li /ulpbr/ppstrongUniversal Competencies /strong /pullistrongContinuous Improvement: /strong Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results oriented. /lilistrongCustomer First (Customer Facing): /strong Knowledge of internal customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting internal customer value creation at every level. /lilistrongOperational Excellence: /strong Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends. /li /ulpbr/ppstrongEEO Statement (Americas Only): /strong /ppGTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. /ppGTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT’s employees to perform their job duties may result in discipline up to and including discharge. /p