We are looking to strengthen our team at our site in
Software Engineer Customer Service (m/f/d)
Your tasks:
1. You will handle software installations of new equipment
2. Independent assumption, analysis and rectification of hardware and software malfunctions on Mühlbauer machines
3. Carrying out 1st and 2nd level IT support in writing, by telephone and via remote maintenance
4. Implement software updates
5. Installation, configuration and testing of Mühlbauer software
6. Doing customer tests and training
7. Support of customers during the ramp-up phase
8. Administration, maintenance and optimization of software systems
9. Willingness to take over on-call duties occasional
10. Within the scope of our software product portfolio you will be on short to mid-termed service trips worldwide
11. You prepare service reports and customer documentations
Your profile:
12. Well-founded completed education (university, technical college, IT specialist or comparable education)
13. Knowledge of SQL and Oracle databases
14. Practical experience with Linux
15. Good basic knowledge of programming (e.g. C++, C# or Java)
16. Very good knowledge of general IT systems (MS-Office, Windows, VM)
17. Willingness to travel worldwide
18. Good communication skills
19. Good written and spoken English skills
20. Distinct ability to work in a team
21. Have a class 3/B driver's license
We offer:
22. Modern working environment with friendly colleagues
23. Extensive further development of own competences
24. Comprehensive support
25. Vacation and Christmas bonus
26. Attractive industry-oriented remuneration
27. Permanent employment contract
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HAVE WE RAISED YOUR INTEREST?
We look forward to your application