About the Company Apleona Italy S.p.A. is a pan-European service provider and leader in Integrated Facility Management. For nearly 30 years, our clients have relied on our infrastructure, technical, and commercial services, enabling our success and that of our business partners. At Apleona Italy, we focus on proactive operations and our clients' processes, guided by shared goals across major markets in Europe and worldwide. We operate with the quality of our "Facility Management – Made in Germany" commitment. About the Role We are seeking a Regional Operations Lead to oversee all sites for a major international client across Italy, France, Spain, and Portugal. The position is based in Italy (Lombardy or Veneto) and involves regular international travel. Operations Responsibilities: Manage key client relationships. Lead the reporting team for key accounts and clusters. Organize and manage the multi-site IFM program. Ensure all service level agreements are met. Develop and implement policies, procedures, terms, and conditions as required. Ensure compliance with ISO standards across operations. Maintain health and safety regulations compliance and other company policies. Own and drive non-core technical services across the portfolio. Implement operational excellence and best practices across regions. Human Resources Responsibilities: Motivate and influence Facility Management teams, setting clear direction. Ensure effective communication and support within teams. Shape operational culture aligned with company values. Participate in recruitment and selection processes as needed. Drive training and development initiatives for FM operations. Qualifications: Recognized qualification in FM, Business Management, or Engineering. Fluent in English, both written and spoken. Minimum 5 years of experience in the Facility Management industry. Proficient in MS Office. Full clean driving license. Experience in a GxP environment is desirable. Required Skills: Excellent interpersonal and communication skills. Strong financial management skills. Proven leadership in facility management teams. What We Offer: Permanent, full-time position (40 hours/week) with a salary in the range of RAL 45K-50K, commensurate with experience. Benefits include growth opportunities, flexible working, company welfare, car allowance, electronic tickets, supplementary industry funds, PC, and mobile phone. Our organization values gender equality, inclusiveness, and diversity. We do not request information on marriage, pregnancy, or family responsibilities. No costs are borne by employees at recruitment. This announcement addresses all genders, ages, and nationalities, in accordance with applicable laws. Apleona Italy is SA 8000 certified and committed to quality and non-discrimination standards. J-18808-Ljbffr