_Berghoferin Fine Hotel & Hideaway_in Alto Adige/South Tyrol is currently looking for a Receptionist. As the first point of contact for our discerning guests, you will embody the unique and distinctive spirit, the quiet sophistication, and refined, understated elegance that define the _Fine Hotel & Hideaway Berghoferin_. Your role begins before arrival and often extends beyond departure - ensuring each guest feels genuinely welcomed, individually cared for, and effortlessly guided throughout their stay. From orchestrating smooth arrivals and departures to offering bespoke recommendations, thoughtful attention to detail, and attending to every request with discretion and poise, your warm professionalism sets the tone for unforgettable stays in this truly unique five-star hideaway With only 13 suites, the _Berghoferin Fine Hotel & Hideaway_ combines the charm of a private estate - meticulously maintained with dedication and attention to detail - with the excellence of five-star hospitality. Here, luxury hospitality is seamlessly blended with a deep respect for the region, nature, and local culture. Thanks to its exceptional location - picturesquely situated at 1,500 meters above sea level, surrounded by breathtaking and untouched nature - the hotel offers an exclusive retreat, far from the hustle and bustle of urban life and mass tourism. This unique setting attracts a discerning and sophisticated international clientele seeking peace, privacy, and an authentic, memorable experience. The_Berghoferin Fine Hotel & Hideaway_ is seeking a talented and passionate professional with a keen eye for detail and a natural flair for delivering refined, guest-oriented service. We are looking for someone who shares our unwavering commitment to excellence and is devoted to offering impeccable, personalised service that not only meets but exceeds guest expectations. Position responsibilities include, but are not limited to: Providing consistently outstanding service and embodying our philosophy of highly personalised, discreet, and engaging hospitality across all guest interactions Ensuring a smooth, professional, and guest-focused front office operation - from pre-arrival communication to departure and follow-up Extending a warm and gracious welcome to all guests upon arrival, offering assistance with check-in and ensuring a seamless and personalised introduction to the hotel; escorting guests to their suite with a detailed introduction or accompanying restaurant guests to the restaurant Confidently communicating all relevant information regarding the hotel’s offerings, services, and surrounding area, tailored to individual guest preferences Coordinating with other departments and maintaining close communication across the hotel to ensure a seamless and exceptional guest experience Handling inquiries, requests, and special arrangements with discretion, care, and a keen attention to detail Managing daily administrative tasks with accuracy and timeliness, including guest correspondence, reservations, maintaining records, and fulfilling reporting duties Maintaining the reception area to the highest standards of appearance, organisation, and guest readiness Upholding impeccable personal presentation and ensuring a polished, well-groomed appearance that reflects the standards of_Berghoferin Fine Hotel & Hideaway_ Communicating regularly with the managing owners to share key insights, guest feedback, concerns, and suggestions for continuous improvement Talents and qualifications that are valued: Good knowledge of German, Italian and English Successfully completed hospitality education or additional qualifications/certifications are considered an asset Relevant experience in the upscale hotel industry or a comparable environment is a plus A genuine passion for hospitality and a sincere commitment to refined excellence and bespoke, guest-focused service Excellent communication skills with a friendly, guest-focused attitude Enthusiasm for working in a culture-savvy environment Familiarity with a refined ambiance, and good manners and etiquette Ability to work independently Ability to multitask and stay calm in busy and challenging situations Strong team spirit and a willingness to help wherever needed Well-mannered behavior and professionalism towards colleagues and superiors Reliability and punctuality A keen eye for detail, with precision, order, and cleanliness in one's work Immaculate personal presentation and well-groomed appearance Persistence and commitment to maintaining consistent quality and performance Eagerness to embrace new challenges and a strong desire for continuous development High sense of integrity, loyalty, and discretion Flexibility in working hours - Berghoferin Fine Hotel & Hideaway_ employee benefits: Work in the prosperous region of South Tyrol, renowned for its excellence in hospitality, in a particularly beautiful and idyllic locatio