Join to apply for the Back Office Specialist (12 months fixed-term contract) role at Worldline
5 hours ago Be among the first 25 applicants
Join to apply for the Back Office Specialist (12 months fixed-term contract) role at Worldline
Worldline helps businesses of all sizes to accelerate their growth quickly, simply, and securely. We are innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers millions of businesses across 5 continents. We are committed to helping our people grow their careers as we shape the evolution.
The Opportunity
We are seeking a highly motivated and detail-oriented Back Office Specialist to join our credit card transaction management team. You will support daily backoffice activities, ensuring efficient processing and excellent client experience. This is a fixed-term contract (12 months).
Day-to-Day Responsibilities
1. Handle customer requests promptly and professionally.
2. Process and verify credit card transactions.
3. Monitor transaction processes and report issues.
4. Collaborate with technical support to resolve technical problems.
5. Maintain transaction records and statistics.
6. Ensure compliance with policies and procedures.
Who Are We Looking For
We seek big thinkers with a passion for driving positive change, a can-do attitude, and a desire to learn and grow. Specifically, you should have:
1. Experience in roles like Customer Care, Back Office, Customer Service, etc.
2. Knowledge of backoffice operations and credit card transactions.
3. Proficiency in Excel; Salesforce knowledge is a plus.
4. Excellent organizational and time management skills.
5. Strong team collaboration skills.
6. Fluency in Italian and knowledge of English.
7. Motivation and passion for the payments industry.
8. Familiarity with security and PCI DSS regulations.
Why Join Worldline?
At Worldline, you’ll be at the forefront of the global payments industry, shaping how the world pays and gets paid. Benefits include:
* Being part of a top 1% most sustainable company worldwide.
* Working with inspiring colleagues and opportunities for growth.
* Benefits like medical insurance, pension fund, meal tickets, and bonuses.
* Remote work flexibility (50%).
* Access to extensive training via platforms like LinkedIn Learning, Percipio, Speex, Cross Knowledge.
Join Us
We are advancing payments technology and seek passionate individuals to join our journey. Work with ambitious global colleagues, take on unique challenges, and make a societal impact. Join our over 18,000-strong team across 40+ countries and shape the future.
Learn more at jobs.worldline.com
We are proud to be an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, or other protected characteristics.
Job Details
* Seniority level: Entry level
* Employment type: Contract
* Job function: Administrative
* Industries: Financial Services and Banking
#J-18808-Ljbffr