PpMangia’s Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper‑upscale segment. With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four‑ and five‑star resorts, and 5 clubs—Mangia’s offers guests immersive and memorable stays that celebrate Italian heritage, nature, and lifestyle. Reflecting our commitment to excellence and international recognition, two of our resorts proudly belong to the prestigious Autograph Collection by Marriott, while one is part of the refined Curio Collection by Hilton. /ph3Job description /h3pMangia’s Sardinia Resorts is looking for an Operation Manager. The role offers the opportunity toEnsure seamless daily operations across key departments (Rooms Division, Food Beverage, Maintenance, Guest Services), upholding Mangia’s brand standards and delivering exceptional guest experiences in line with international luxury hospitality expectations. /ph3Key Responsibilities /h3ulliCoordinate daily operational activities, optimizing workflows and resource allocation /liliMonitor service, quality, and efficiency KPIs, implementing corrective actions where needed /liliSupport the General Manager in strategic planning and achieving performance targets /liliLead department teams, fostering motivation, accountability, and continuous development /liliManage VIP guest relations and resolve issues with a proactive, solution‑oriented approach /liliEnsure compliance with safety, hygiene, and sustainability regulations /liliCollaborate with HR on onboarding, performance reviews, and staff development /liliMaintain high standards of service delivery across all touchpoints of the guest journey /liliContribute to brand consistency and operational excellence through cross‑departmental coordination /li /ulh3Requirements /h3ulliMinimum 3 years of experience in operational roles within upscale or luxury hospitality /liliStrong leadership skills with a collaborative and results‑driven mindset /liliIn‑depth knowledge of Rooms and FB operations; management background preferred /liliFluent in English; additional languages are a plus /liliFamiliarity with PMS systems, reporting tools, and digital platforms /liliAbility to work under pressure and adapt to dynamic environments /liliExcellent communication and interpersonal skills, with a guest‑centric approach /li /ulh3What We Offer /h3ulliType of contract seasonal /liliAccommodation available /liliMeals provided /liliCareer growth opportunities within the company /liliDynamic and collaborative work environment /liliOngoing training and access to professional development courses /li /ul /p #J-18808-Ljbffr