Italian and English - Customer Support with relocation package to Portugal
Join to apply for the Italian and English - Customer Support with relocation package to Portugal role at Oceanic View Solutions .
This is a full-time position based in Portugal, offering a relocation package.
About the Role
We are looking for a Customer Service Representative to ensure that performance goals are met across all operations while meeting client expectations for operational excellence, including high standards in quality, efficiency, and customer journey improvement.
What You Will Do
* Assist viewers through phone and chat with their inquiries.
* Provide account and application support, including questions related to software functionality.
* Troubleshoot technical issues, such as system configurations and network settings.
* Deliver accurate and real-time answers to inquiries.
* Contribute to building brand engagement for our clients.
Your Qualifications
* Fluent in Italian and English (oral and written).
* Passionate about the entertainment and media industry.
* Excellent communication skills with empathy and teamwork.
* Familiar with digital streaming services and devices.
* Positive and solution-driven attitude.
Benefits
* Full-time employment with indefinite contracts (negotiable based on experience and client needs).
* Competitive salary and performance-based bonuses.
* Referral bonus opportunities.
* Fully paid training and development programs.
Additional Information
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Education and Training
* Industry: Marketing Services
#J-18808-Ljbffr