Job Description Job Title: Client Implementation Specialist Corporate Title: AVP Location: São Paulo Overview Client Service is responsible for retaining, growing, and developing strategic client relationships for a portfolio of (country, regional or global) clients for which they have primary service coverage responsibility, in line with applicable internal policies and external legal/regulatory frameworks. Work includes: Facilitating interactions with new and existing clients Liaising with clients and supporting their account-related queries Building relationships and supporting operations where needed Ensuring adherence to internal policies and external legal/regulatory frameworks What We Offer You A diverse and inclusive environment that embraces change, innovation, and collaboration. A hybrid working model, allowing for in-office / work from home flexibility Employee Resource Groups support an inclusive workplace for everyone and promote community engagement Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits What You’ll Do Join the Custody Services team as an Assistant Vice President (AVP) responsible for managing key client relationships and ensuring the accurate and efficient delivery of post-trade services in the Brazilian market, with a focus on regulatory compliance and non-resident investor account structures. Responsibilities Serve as a senior point of contact for strategic custody clients Oversee day-to-day operational processes including settlement, corporate actions, and income processing Ensure compliance with local and global regulations, including Joint Resolution CVM no 13 Support onboarding and servicing of non-resident investor accounts Collaborate with internal departments (Compliance, Legal, Risk, Product, Operations) to address client needs and resolve complex issues Monitor service level agreements and operational KPIs, ensuring high-quality standards Identify and drive process improvements that enhance the client experience Share knowledge and provide guidance to junior team members to promote consistency and service excellence Skills You’ll Need Bachelor’s degree in Business, Finance, Economics, or a related field Minimum of 5 years’ experience in securities services or custody operations In-depth knowledge of the Brazilian financial market and custody practices Solid understanding of regulatory requirements applicable to non-resident investors under Joint Resolution CVM no 13 Strong problem-solving, communication, and relationship management skills Ability to manage multiple priorities and coordinate across teams Fluency in Portuguese and English is required; Spanish is a strong asset Preferred Qualifications Experience in global custody or sub-custody environments Familiarity with platforms such as SWIFT, TCS BaNCS, GSP, or Murex Expectations The role requires working in the Brazil office in accordance with the Bank’s hybrid working model, which entails working 3 days per week onsite. Additional Information Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion. Values & Diversity We believe talent is found in all cultures, countries, races, ethnicities, genders, sexual orientations, disabilities, beliefs, generations, backgrounds, and experiences. We pursue a working environment where everyone can be authentic and feel a sense of belonging. We are an Equal Opportunity Employer - Veterans/Disabled and other protected categories. Learn more about our diversity and inclusion efforts on our website. We are committed to fostering a positive, fair, and inclusive work environment and welcome applications from all qualified candidates. J-18808-Ljbffr