Randstad Italia,Inhouse division, is looking for several figures for an important client company such asBusiness Customer Operations Manager per Vimodrone.Retribuzione annua: 22000€ - 28000€esperienza2 anniresponsabilitàProven and solid experience in a similar role, preferably within the Automotive sector, or previous experience in managing operational teamsStrong leadership skills, with the ability to effectively lead, manage and motivate teams towards the achievement of given resultsExcellent coordination, organizational and planning skillsStrong analytical skills, problem-solving abilities and capability to understand customer needsExcellent command of the English language, both written and spokenqualificheResponsible for the assigned budget, ensuring the achievement of defined economic objectivesInterfaces with internal and external stakeholders to improve processes and deliver solutions increasingly focused on customer satisfactionCarries out coaching activities for team membersEnsures the correct implementation and continuous improvement of Customer Care processesDefines new customer caring activities in collaboration with the relevant departments to meet emerging needs La ricerca è rivolta ai candidati ambosessi (L.903/77). Ti preghiamo di leggere l'informativa sulla privacy Randstad (https://www.Randstad.It/privacy/) ai sensi dell'art. 13 del Regolamento (UE) 2016/679 sulla protezione dei dati (GDPR).livello di studiodottorato (PHD), specializzazione, master