OverviewJob Description Epta International is a global leader in commercial refrigeration offering sustainable and innovative solutions for the retail, food & beverage and hospitality industries. We design, manufacture, and service a wide range of refrigeration systems and technologies that help our customers operate more efficiently and responsibly. With a strong presence across Europe and beyond, our Budapest office plays a vital role in supporting key business operations for EMEA markets. As we continue to expand, we are looking for Croatian-speaking colleagues to join our team in Hungary—whether you are just starting out or ready for your next professional challenge.ResponsibilitiesProvide top-quality support to our Italian-speaking customers via phone and emailManage service requests, schedule maintenance visits, and coordinate technician activitiesLog and track cases accurately in our internal systemsCommunicate effectively with colleagues, subcontractors, and clients to ensure smooth operationsCollaborate across shifts to keep everything running seamlesslyQualificationsNear-native skills in Croatian with at least intermediate EnglishStrong communication and problem-solving skillsOrganized, detail-oriented, and proactive, even in busy momentsComfortable working in a dynamic, multinational environmentProficient with MS Office (Excel, Outlook); Salesforce experience is a plusBe located in Hungary or willing to relocateFresh graduates are encouraged to apply; enthusiasm, curiosity, and a can-do attitude matter mostWhy Join Epta International BSC?At our Budapest office, you'll join a diverse, supportive, and growing team with real opportunities for developmentA clear path for career progression and internal mobilityComprehensive onboarding and trainingDaily use of your language skills in a meaningful roleA welcoming, stable workplace where your contributions make a differenceBring your language skills to a company where innovation meets international opportunityCroatian Speaking Customer Care Specialist • Agrigento, IT
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