Data Collection Specialist
Overview: TheData Collection Specialists will perform various duties that include monitoring all accounts daily, investigating historical data for receivables and debts, and processing refunds and payments.
Job Title: Data Collection Specialist
Overview: TheData Collection Specialists will perform various duties that include monitoring all accounts daily, investigating historical data for receivables and debts, and processing refunds and payments.
Main Points
* MUST LIVE IN OR NEAR DURHAM, NC
* First 10 weeks onsite then can go fully remote
* Pay: 17/hr.
* Must have outbound calling experience
* Pass Drug and Background
* Highschool Degree Required
Knowledge, Skill, and Abilities Required
- Effective business-to business telephone recruiting and etiquette skills
- Ability to establish and maintain working relationships
- Effective interpersonal and verbal communication skills, above average vocal presentation, problem solving skills, and data management skill
- Ability to interact comfortably on a computer and toggle between screens while speaking on the phone
- Ability to perform data entry tasks using 10 key typing while maintaining accuracy
- Demonstrate knowledge of basic pharmaceutical terminology, drugs and billing
- Ability to pass evaluation and skills assessment tests during initial hiring process
Project Specific Requirements
- Successfully complete the site-specific general interviewer training
- Successfully complete the home study exercises
- Successfully complete the project specific trainings
- Maintain the study data quality standards by completing all interviews and forms completely and accurately
- Adhere to study production guidelines
- Adhere to study confidentiality requirements
Minimum Education & Experience Requirements:
- Preferred – 4-year college degree, but applicant must have at minimum high school diploma plus two years of pharmacy experience or a combination of education, training and experience.
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