Location, Type, Skill, Responsibilities & More
IT Support Specialist
Type : Full Time
Skills Description
BCIC Swiss GmBH | Best Connect International Company is looking for a full-time on-site IT Support Specialist in Italy.
Responsibilities
* Provide first and second level support for customer issues.
* Collaborate with third-party vendors to resolve complex AV issues.
* Communicate issue status and resolutions promptly.
* Maintain ticket updates for all incidents.
* Install, upgrade, support, and troubleshoot Windows OS (XP, 7, 8.1, 10) and Microsoft Office 2010; support Cisco Jabber.
* Support Mac OS to assist Apple PC users.
* Install, upgrade, support, and troubleshoot printers and hardware.
* Perform preventative maintenance on computers, laptops, and printers.
* Repair desktops, laptops, printers, and peripherals.
* Use diagnostic tools to troubleshoot network and hardware/software issues.
* Have a broad understanding of IT, including networks, servers, AV, smart devices, and telecoms.
* Work in a project-based environment requiring flexibility and teamwork. Perform other duties as assigned.
Requirements
* Must hold a valid work permit.
* Extensive IT knowledge and experience.
* Several years of related experience preferred.
If you meet the above criteria, please send your CV in English, mentioning the position in the subject line, along with a WhatsApp contact number, as soon as possible.
Apply here : Salary : Negotiable
Apply Now!
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