We are looking for Night Auditor and Senior Receptionists for winter season ******* e season ****
Main Responsibilities
o Check in guests, answer phones and manage reservations
o Respond to guest complaints, requests and emergencies
o Process invoices and fiscal needs
o Reconcile accounts
o Balance the cash drawer and log receipts
o Investigate and resolve out-of-balance accounts
o Keep accurate financial records and ledgers
o Help prepare for forecasts and audits
o Be able to coordinate, prioritize and take decisions in case of need
o Maintain good relationships with guest and assisting them with their needs
o Maintaining and improving hotel standards
o Manage guest feedback and complaints and address them
o Communicate with other hotel's departments in order to deliver high standard services
o Anticipate Daily needs and support colleagues in case of need.
Requirements
o Proven experience as a Night Auditor or in a similar role, in big hotels with restaurant and strong accounting focus for at least 3-5 years, in italian companies would be considered a plus
o Fluent in English is mandatory; French and/or German are considered a plus
o Able to manage stressful situations
o Keen to problem solving
o Experience with accounting and facility management software
o Excellent math skills
o An eye for detail
o Good problem-solving skills
o Strong customer service skills
o Ability to multitask
o Strong written and verbal communication skills
o Availability to work overnight
o Being trustworthy, ambitious, high performer, dynamic and details oriented
o T-Shaped profiles are more than welcome
o Work Passionate
What we offer:
o Opportunity to work in Sicily in an healthy and passionate environment
o Contribute to the growth of a 100% Sicilian Company with more than 50 years of experience
o High quality standard with a strong human touch
o Regular Italian Contract (CCNL Turismo) Seasonal or not
o Several years of experience in the Touristic field
o Willingness to grow and be details oriented
o Time, interest and willingness to teach to younger people
o Give space to high Seniority and strong commitment
o Challenges
o Opportunity to grow inside the company
Location: Palermo and surroundings.
Feel like it's "your place to be" and want to know more?
mail me at or apply on
Contratto di lavoro: Tempo determinato
Durata contratto: 6/10 mesi
Retribuzione: €*****,00 - €*****,00 al mese
Esperienza:
Portiere di notte in hotel con +100 camere?
: 3 anni (Preferenziale)
Lingua:
inglese (Obbligatorio)
Francese (Preferenziale)
Tedesco (Preferenziale)
Data di inizio prevista: 01/10/2025