Pubblicato il 18 giugno
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Mercier Consultancy MD is offering an exciting opportunity for an Italian Speaking Technical Support Specialist to join a leading tech company in Greece. This role is perfect for individuals who have a passion for technology and enjoy providing top-notch customer service. You will support Italian-speaking clients, helping them troubleshoot technical issues and ensuring excellent user experiences while enjoying the benefits of living and working in Greece, enabled by a fully paid for relocation package.Key Responsibilities Provide technical support to Italian-speaking customersDiagnose and resolve technical problems related to the company's products and servicesGuide customers through troubleshooting steps and provide clear instructionsDocument customer interactions and technical issues accurately in the support systemCollaborate with internal teams to elevate and solve complex problemsStay informed about new technologies and product updates to enhance support quality Requirements Exceptional fluency in Italian (both written and spoken) is essentialMinimum English proficiency at B2 levelStrong technical skills and ability to troubleshoot software/hardware issuesExcellent communication and interpersonal skills to effectively assist customersPrevious experience in technical support or customer service is preferredCustomer-oriented mindset with problem-solving abilitiesWillingness to live and work in Greece and adapt to a multicultural environment Benefits Competitive monthly salaryFully paid relocation packageTwo extra salaries per yearFully paid trainingHealth insuranceAnd much more #J-18808-Ljbffr
