Ph3Summary /h3 pFounded in Milan in 1994, DoDo was the first luxury brand to offer "talking charms"—jewels that combine playful storytelling with deep emotional meaning. As part of the Kering Group, we are a pioneer in sustainability, being one of the first jewelers to use responsible gold in all our creations. Our mission is to champion inclusivity, self-expression, and environmental protection. /p h3Job Description /h3 h3Role Purpose /h3 pAs a Client Advisor, you will act as a true brand ambassador, embodying and sharing the values and philosophy of DoDo with passion and authenticity. Your mission is to deliver an extraordinary client experience, ensuring each interaction reflects the brand’s spirit and commitment to excellence, while maximizing sales through meaningful relationships and personalized service. /p h3How you will Contribute /h3 h3Brand Advocate /h3 ul liDemonstrate passion as a DoDo brand ambassador during every selling ceremony. /li liLearn to master the Brand and have an in-depth knowledge of the product. /li liMaintain products in an efficient, clean, secure, and organized manner, front and back of house. /li /ul h3Business Achiever /h3 ul liGive your best in teamwork and participate in all activities that contribute to the achievement of the boutique's overall goals and smooth operations. /li liAchieve individual and team goals by being responsible for sales results working with KPIs and business applications. /li liParticipate in maintaining a positive work environment. /li liEnsure to be up-to-date knowing fashion trends and competitors. /li liFollow Company grooming, accordingly with DoDo standards and policies in terms of care and behavior. /li /ul h3Clienteller /h3 ul liMaintain and develop long-term relationships with customers through an individual approach, leveraging different CRM and clientelling tools, to promote brand loyalty. /li liUse CRM KPIs to strengthen and develop clientelling activity. /li liSupporting customers in the purchase of all DODO products and enhancing product knowledge and storytelling. /li liWelcoming every customer and providing the best customer experience mastering our brand history and heritage. /li /ul h3Profile /h3 ul liPassion for the DODO Brand. /li liCuriosity, Empathy, Agility, Commercial Mindset. /li liAbility to work with a diverse client base. /li liExcellent interpersonal and teamworking skills. /li liFlexibility and problem solving. /li liAvailability to work on turnations. /li liProduct sensitivity and a strong market and fashion trends knowledge. /li liBe open to feedback and communicate with your team and managers in a clear and straightforward way. /li liAbility to multitask and handle the pressure of a busy day. /li liFluent English and German. /li liKnowledge of other languages will be considered a plus. /li /ul pJob Type: Fixed Term (Fixed Term) /p pStart Date: /p pSchedule: Full time /p pOrganization: DODO RETAIL ITALIA S.R.L. /p /p #J-18808-Ljbffr