Reschio E-Commerce & Collections project is a unique reality that blends craftsmanship, elegance, and a sustainable, contemporary lifestyle. To support the growth of this ambitious project, we are looking for an experienced and highly organized E-Commerce Logistics Coordinator to join our fast-paced and expanding team.
Main duties and responsibilities:
* Monitor warehouse stock levels and ensure timely product restocking;
* Organize shelving and optimize the handling, preparation, and movement of goods; setting up spaces and shelving, improving the general layout of the warehouse to optimise product picking, preparing incoming and outgoing orders.
* Manage daily outbound shipments, collaborate with couriers and freight forwarders, and act as the main point of contact for all logistics partners, continuously working to improve delivery costs and timelines;
* Track shipped orders and manage return processes; coordinate with the sales team to follow up on in-progress or partially fulfilled orders;
* Handle incoming supplier orders, verify deliveries and packing slips; oversee customer returns, restocking, and coordinate with the finance team to process refunds;
* Use order management and inventory systems daily, including regular use of barcode scanning tools;
* Identify and propose improvements to the overall logistics workflow, including storage, picking, and shipping procedures;
* Prepare KPI reports to monitor performance;
* Collaborate closely with the Purchasing, Customer Care, and Finance teams to ensure accurate and timely flow of goods, order updates, and refund processing.
Main skills and competencies required:
* Minimum of 2 years’ experience in a warehouse or logistics role, preferably as a coordinator;
* Strong values of integrity and ethical conduct;
* Strong communication skills both written and verbal;
* Excellent interpersonal skills;
* Be confident in the daily use of IT programme and Microsoft suite;
* Be a team player and have a pro-active approach;
* Be able to perform in a dynamic work environment;
* Proficiency in English and Italian;
* Experience with e-commerce platforms (e.g., Shopify, Magento) and shipping tools (e.g., ShippyPro), as well as a background in e-commerce or digital retail environments, is a strong plus.
We offer:
* Learning & development training;
* Well-being activities (Yoga classes, get together activities, etc.);
* Competitive salary offer.
Further details will be provided during the job interview.
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