Reschio E-Commerce & Collections project is a unique reality that blends craftsmanship, elegance, and a sustainable, contemporary lifestyle. To support the growth of this ambitious project, we are looking for an experienced and highly organized E-Commerce Logistics Coordinator to join our fast-paced and expanding team.
Main duties and responsibilities
* Monitor warehouse stock levels and ensure timely product restocking;
* Organize shelving and optimize the handling, preparation, and movement of goods; setting up spaces and shelving, improving the general layout of the warehouse to optimise product picking, preparing incoming and outgoing orders.
* Manage daily outbound shipments, collaborate with couriers and freight forwarders, and act as the main point of contact for all logistics partners, continuously working to improve delivery costs and timelines;
* Track shipped orders and manage return processes; coordinate with the sales team to follow up on in-progress or partially fulfilled orders;
* Handle incoming supplier orders, verify deliveries and packing slips; oversee customer returns, restocking, and coordinate with the finance team to process refunds;
* Use order management and inventory systems daily, including regular use of barcode scanning tools;
* Identify and propose improvements to the overall logistics workflow, including storage, picking, and shipping procedures;
* Prepare KPI reports to monitor performance;
* Collaborate closely with the Purchasing, Customer Care, and Finance teams to ensure accurate and timely flow of goods, order updates, and refund processing.
Main skills and competencies required
* Previous experience in a warehouse or logistics role, preferably as a coordinator;
* Experience with e-commerce platforms (e.g., Shopify, Magento) and shipping tools (e.g., ShippyPro);
* A background in e-commerce/digital retail environments will be a strong plus;
* Strong integrity and ethical conduct;
* Excellent communication skills both written and verbal;
* Proficiency in English and Italian;
* Excellent interpersonal skills;
* Be a team player with a pro-active approach;
* Be confident in the daily use of IT programme and Microsoft suite.
We offer
* Learning and development opportunities in an international, dynamic environment;
* Well-being initiatives (team gym, yoga, social events, and welfare measures);
* Competitive salary offer.
Further details will be provided during the job interview.
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