**Qualifications**:
- Bachelor’s degree or equivalent experience
**Knowledge, Skills, Experience**:
- Significant experience of successful Lean / Operational Excellence project delivery
- Experience of facilitating workshops and conducting interviews with stakeholders at all levels
- Experience of working within financial services (insurance industry preferable)
- Strong interpersonal and communication skills.
- Cultural awareness and able to adapt style and approach to the country they are working in
- Numerate and IT literate and a proficient user of Microsoft Office tools specifically: PowerPoint and Excel Experience of Process modelling tools (e.g. Visio) and any resource or financial planning tools
- Useful to have experience of: project management tools (e.g. Microsoft Project)
- Experience in documenting and presenting process flows / diagrams
- Understanding of organisation structure, functional interaction and roles and responsibilities
- Understanding and experience of the full project lifecycle
- Good knowledge of change management principles and methodologies with experience in role, process and systems transformations
- Ability to find innovative ways of solving or pre-empting problems
Desirable:
- Non-life Insurance experience - particularly in Broking Processes
- Operations management experience
- Experience in BPO or off-shoring
**Job Type**: Contract
Contract length: 6-12 months
**Salary**: €350.00 - €400.00 per day
**Experience**:
- Business Analyst: 6 years (preferred)
- Insurance Domain: 3 years (preferred)
📌 Business Analyst - Insurance (Mostly Remote)
🏢 NLB Services
📍 Romano di Lombardia