PpbWhy join us? /b /p pKnoll uses modern design to connect people to their work, their lives, their world. Since 1938, we have been recognized internationally for creating workplace and residential furnishings that inspire, evolve, and endure. /p pOur purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Knoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Knoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone. /p h3Compact Job Description – English /h3 pbJOB TITLE: /b Plant Quality Specialist – Knoll Italy /p pbReports to: /b Quality Director /p pbFunctional safety reporting: /b RSPP /p pbRole Summary: /b Ensures compliance of products and processes with corporate standards, customer requirements, and ISO norms. Owns plant quality performance and the full customer claims process. Supports HSE activities by acting as ASPP, collaborating with the RSPP. The role requires strict adherence to all MillerKnoll procedures and standards related to Quality and Safety. /p h3Key Responsibilities /h3 ul liMaintain and improve the plant Quality Management System in line with ISO 9001 and MillerKnoll Quality Procedures and ISOs. /li liDefine and control product/process specifications; oversee incoming, in-process, and final inspections. /li liLead non-conformity management, corrective actions, and KPI reporting. /li liManage the full customer claims process, performing investigations, root cause analysis, and customer communication. /li liDrive continuous improvement initiatives (8 Step, PDCA, FMEA). /li liSupport supplier qualification, audits, and material conformity processes. /li liAct as plant ASPP, ensuring compliance with Italian safety regulations (D.Lgs. 81/08) and with MillerKnoll Safety Procedures, working in coordination with the RSPP. /li /ul h3Requirements /h3 ul liDegree in Engineering or related fields. /li liExperience in quality management within manufacturing (preferably metal furniture). /li liKnowledge of quality tools (8D or Step, FMEA, SPC, …). /li liExperience in HSE topics and familiarity with Italian safety regulations (D.Lgs. 81/08). /li liWillingness to assume ASPP duties (qualification to be acquired with company support). /li liStrong analytical, communication, and problem‑solving skills. /li liFluent English; proficient with Microsoft Office and quality systems. /li /ul h3Job Description Compatta – Italiano /h3 pbJOB TITLE: /b Plant Quality Specialist – Knoll Italy /p pbRiporta a: /b Direttore Qualità /p pbRiporto funzionale sicurezza: /b RSPP /p pbSintesi del Ruolo: /b Garantisce la conformità di prodotti e processi agli standard aziendali, ai requisiti cliente e alle normative ISO. È responsabile delle performance qualità di stabilimento e dell’intero processo reclami cliente. Supporta le attività HSE svolgendo operativamente il ruolo di ASPP e collaborando con l’RSPP. Il ruolo prevede il rispetto rigoroso delle procedure MillerKnoll in materia di Qualità e Sicurezza. /p h3Responsabilità Principali /h3 ul liGestire e migliorare il Sistema di Gestione Qualità secondo ISO 9001 e Procedure MillerKnoll ed ISO in generale. /li liDefinire e controllare specifiche di prodotto e processo; supervisionare controlli in accettazione, in-process e finali. /li liGestire non conformità, azioni correttive/preventive e KPI qualità. /li liGestire l’intero processo reclami cliente, inclusa investigazione, analisi cause e comunicazione verso cliente e corporate. /li liGuidare attività di miglioramento continuo (8Step, PDCA, FMEA). /li liSupportare audit fornitori, qualifiche e conformità materiali. /li liSvolgere il ruolo operativo di ASPP, garantendo conformità al D.Lgs. 81/08 e alle Procedure di Sicurezza MillerKnoll, in coordinamento con l’RSPP. /li /ul h3Requisiti /h3 ul liLaurea in Ingegneria o discipline tecniche affini. /li liEsperienza nella gestione qualità in ambiente produttivo (preferenza: metal furniture). /li liConoscenza degli strumenti qualità (8D or 8Step, FMEA, SPC, …). /li liEsperienza in tematiche HSE e conoscenza della normativa italiana sulla sicurezza (D.Lgs. 81/08). /li liDisponibilità a ricoprire il ruolo di ASPP (qualifica ottenibile tramite formazione aziendale). /li liForti capacità analitiche, comunicazione e problem solving. /li liOttime capacità analitiche e comunicative; buona conoscenza dell’inglese. /li /ul h3Who We Hire? /h3 pSimply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Knoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities. /p pMillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at /p /p #J-18808-Ljbffr