Data Center Engineering Operations Technician Job ID: 3141003 | Amazon Data Services, Inc.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and are looking for talented people to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. Experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
Involved with projects of moderate complexity.
Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA).
Perform rack installs, rack decommissioning, operational readings and facility management.
Provide key performance indicators to senior engineers.
Responsible for on‑site management of contractors, sub‑contractors and vendors, ensuring all work performed is in accordance with established practices, procedures & local legislation.
Monitor performance of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.
Ensure all safety procedures are adhered to while performing work.
Assist with basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and building management systems.
Work schedule changes depending on specific site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on‑call rotations.
Maintain data center critical infrastructure equipment ensuring 99.999% uptime of the world’s largest cloud computing portfolio.
Role may support more than one location/site.
Walk job sites in uneven terrain, maintain balance and perform construction tasks while on a ladder.
Regularly lift and/or move up to 39 pounds independently and participate in group lifts for 40+ pounds.
Perform tasks involving hands and fingers, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull.
A day in the life You will help keep our data centers prepared to stand up against any situation. As an Amazonian you will work in sophisticated, safe, and secure data centers, testing and implementing the newest technology and practices to meet the demands of a changing market.
Basic Qualifications
High school or equivalent diploma.
Technical (Military/Trade School) training or 1+ years of electrical or mechanical, HVAC, fire system experience in a mission‑critical infrastructure or equivalent experience.
1+ years of electrical or mechanical experience.
1+ years’ experience with Microsoft Office products (Excel, Word, PowerPoint).
Preferred Qualifications
2+ years of data center engineering experience.
Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
for more information.
This position will remain posted until filled. Please apply via our internal or external career site.
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