QA Specialist, Seasonal 6 Months, Prime Video
As Quality Assurance (QA) Specialist for Global Shared Services (GSS), you will lead the end-to-end quality assurance program for digital publishing campaigns. Your mission is to establish, implement, and maintain comprehensive quality control systems that ensure excellence in both asset creation and campaign execution.
Key responsibilities include:
- Develop and implement comprehensive QA strategies for end-to-end campaign management.
- Lead and oversee quality control programs for both asset creation and campaign execution.
- Execute a quality audit process to ensure internal quality and monitor the different control for improvement.
- Establish and monitor quality metrics, KPIs, and success criteria for digital campaigns.
- Design and implement quality gates throughout the launch lifecycle.
- Manage and coordinate QA team efforts across multiple campaigns and initiatives.
- Create, develop and maintain standard operating procedures for quality assurance processes.
- Lead root cause analysis for complex quality issues and implement corrective actions.
- Drive continuous improvement initiatives based on quality metrics and feedback.
- Handle P3/P4 escalations based on quality metrics and feedback.
- Collaborate with stakeholders to align quality standards with business objectives.
Basic Qualifications
- 1+ years of program or project management experience
- 2+ years of Quality Assurance/testing domain experience
- Experience in data analysis and reporting
- Experience in visual design and advertising across a range of media and platforms
- Experience with quality management systems and methodologies and project management tools (Asana, Smartsheet, etc.)
Preferred Qualifications
- Experience with Six Sigma tools and Lean techniques
- Experience working with marketing tools including email, web analytics, CRM, and marketing automation platforms
- Knowledge of digital media assets and various file formats
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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