Key Roles and Responsibilities:
We are seeking a detail-oriented and proactive Accounts Receivable Specialist to manage all aspects of accounts receivable, ensuring timely and accurate invoicing, payment processing, and customer account management.
This role requires strong communication skills and the ability to work collaboratively with various departments to support the company's financial health.
Primary Responsibilities:
* Invoicing and Billing: Prepare manual invoices and credit notes where required.
* Generate and send out invoices to customers in a timely and accurate manner.
* Verify transactions comply with financial policies and procedures.
* Investigate and resolve billing discrepancies/enquiries.
* Contact customers via phone or email to follow up on outstanding payments.
* Prepare regular reports on accounts receivable status, including aging reports.
* Assist in the preparation of financial statements and other accounting reports as required.
* Address customer inquiries and resolve any issues or concerns related to billing and payments.
* Report on monthly accounts receivable ageing analysis and detailed accounts' ledgers.
* Point of contact for Guest Ledger and liaison with Front Office.
* Process and timely issuance of Statement of accounts and follow up on delinquent payment.
* Provide ad hoc support to operations accounts team.
* Process credit applications, ensuring clients are notified promptly and professionally.
* Maintain positive working relationships with customers to facilitate timely collections.
* Maintain accurate and up-to-date customer account records.
Minimum Requirements:
* Rlevant Qualification or experience in Accounting, Finance.
* 2+ years of experience in accounts receivable or a similar role.
* Experience in Hospitality/Luxury hotels preferred.
* Excellent communication skills in English (Italian advantageous).
* Effective organization, communication, and presentation skills.
What We Offer:
* Competitive salaries and local benefits.
* Wellness programs.
We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry.