Ph3Assistant Store Manager - Bergamo /h3 pJoin to apply for the bAssistant Store Manager - Bergamo /b role at bSwatch /b. 1 week ago – be among the first 25 applicants. /p h3About the Company /h3 pSwatch Group è leader mondiale nella produzione e commercializzazione di orologi finiti, sinonimo di prodotti di lusso o di consumo al tempo steso durevoli, emozionali e di alta qualità. La presenza del Gruppo a livello mondiale è rafforzata dalla costante apertura di nuovi punti vendita Corporate, punti vendita che riflettono i valori delle singole marche distribuite e ne esaltano le caratteristiche. The Swatch Group (Italia) S.p.A. è la filiale italiana della multinazionale svizzera The Swatch Group Ltd, vanta dipendenti impiegati sia presso la sede di Milano in attività marketing, sales e di servizi sia nei Corporate Stores e Boutique siti sul territorio nazionale nei centri città, nei centri commerciali, presso gli aeroporti. /p h3Job Description /h3 ul liFollow the customer throughout the entire sales experience, ensuring excellent service, exploring opportunities, developing solutions, and setting a positive example for the team in resolving future challenges. /li liProvide post‑sale technical support and ensure correct application of warranty procedures. /li liAchieve and/or exceed sales targets. /li liMonitor quantitative and qualitative KPIs of the store. /li liCollaborate proactively with the Store Manager to ensure the store has adequate resources to meet and surpass performance objectives. /li liSupervise and ensure continuous team training according to the guidelines set by the Store Manager. /li liDraft the daily activity agenda, including staff scheduling. /li liManage cash‑handling security: payment procedures, tax‑free, opening and closing cash processes using dedicated programs, and bank deposit procedures. /li liMaintain high visual merchandising standards in line with assigned guidelines. /li liProactively analyze inventory needs to ensure proper product assortment. /li liCollaborate cross‑functionally with key departments to ensure efficient use of store space and maintain excellence. /li liAnalyze and control in‑store inventory and produce reports. /li liEnsure adherence to administrative and accounting processes. /li liIn partnership with the Store Manager, guarantee store excellence with a constant customer focus. /li liCreate an inclusive, engaging, and inspirational working environment. /li liMaintain a curious mindset and continually scout new external talent for the team. /li /ul h3Professional Requirements /h3 ul liPrevious experience in a similar retail role with a high level of customer service and consultancy. /li liExcellent communication skills. /li liPlanning and organizational abilities. /li liResults‑oriented mindset and strong analytical skills. /li liIn‑depth knowledge of customer experience in the retail sector. /li liSolid experience in achieving KPIs and sales targets. /li liAbility to prioritize, work dynamically and flexibly, and communicate effectively. /li liComplexity management and multitasking in a demanding environment. /li liUse of feedback for growth and improvement of team competencies. /li liProactivity, problem‑solving, positive teamwork, and meticulous attention to detail. /li liInitiative, dynamism and enthusiasm. /li liExcellent spoken and written English. /li liAdvanced MS Office, especially Excel. /li liLocation: Via Venti Settembre 30, 24122 Bergamo, Italy (Lombardia). /li /ul h3Company Address /h3 pThe Swatch Group (Italia) S.p.A.br/Via Washington, 70br/IT-20146 Milan Italy /p h3Seniority level /h3 pMid‑Senior level /p h3Employment type /h3 pFull‑time /p h3Job function /h3 pSales and Business Development /p h3Industries /h3 pRetail Luxury Goods and Jewelry and Retail /p pReferrals increase your chances of interviewing at Swatch by 2x. /p /p #J-18808-Ljbffr