PpReporting to the Store Director, the Department Manager is a professional in the category they oversee and is responsible for promoting brand engagement to customers in order to guarantee the quantitative and qualitative goals assigned for the department involved. /p /brpHe/she represents the company and is a proactive sales professional who operates according to the policies fixed by the Store and Assistant Director. He/ She leads, motivates, coaches the team of the Department, is responsible of his/ her Department staff development and of their assigned target and tasks achievement. /p /brh3Mission /h3 /brpAssure the recruitment, development and retainment of customers /p /brpImplement action plans defined with the HQ and Store director and guarantee follow up at store level /p /brpCommunicate high quality relevant feedback and reporting to the Assistant Store Director / Store Director or staff /p /brh3A Talent Leader and Developer /h3 /brpCreate and maintain a positive and motivating work environment /p /brpMotivate and challenge the team on a daily basis in your department /p /brh3A Brand Promoter /h3 /brpPromote the culture of the brand internally and externally /p /brpBuild a network of people who have an impact on local and international luxury business in order to promote customer loyalty, especially with Top Clients and VIPs. /p /brpEnsure store atmosphere upholds brand image /p /brh3A Process Manager /h3 /brpEnsure that all the processes are in compliance with legal, safety, internal /p /brprequirements, sustainability, HR and stock organization /p /brpChallenge current processes to ensure efficiency and effectiveness in your department /p /brh3Profile /h3 /brul /brliCommitment to take part in an innovative project /li /brliProduct sensitivity and a strong market and fashion trends knowledge, a good general culture level /li /brliSignificant experience in the sale of luxury goods or retail: customer portfolio /li /brliManagerial experience (Ability to provide constructive, straightforward feedback and coach your team to success) /li /brliHigh sensitivity to customers experience and loyalty /li /brliPrecision, organizational skills /li /brliBeing organized and able to prioritize tasks based on the needs of the business /li /brliAdaptability, openness, listening abilities, curiosity /li /brliHigh availability, responsiveness /li /brliProduct and Fashion sensitivity /li /brliExcellent interpersonal skills and a passion for providing excellent customer service /li /brliA positive attitude and a willingness to learn and improve /li /br /ul /brpSaint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background. /p /brh3Job Type /h3 /brpRegular /p /brh3Start Date /h3 /br /brh3Schedule /h3 /brpFull time /p /brh3Organization /h3 /brpSL Luxury Retail S.r.l. /p /p #J-18808-Ljbffr