Overview Amazon aims to be the world\'s most customer-centric company. This role supports the Amazon Customer Excellence Service (ACEs) team in Mexico. Based at our Fulfillment Center MEX6 in Tepotzotlan, Mexico, the position requires travel to other Amazon facilities, including Fulfillment Centers, Sort Centers, Delivery Stations, and Corporate Offices, depending on ongoing projects. Responsibilities Analyze business problems and translate them into functional requirements for tool development and process automation. Work directly with clients to define optimal solutions based on stakeholder needs. Prepare data for analysis through descriptive statistics, aggregations, and pivots. Implement and deploy data visualization tools, such as metrics dashboards, presentations, and reports. Basic Qualifications 3 years of analyzing and interpreting data with Redshift, Oracle, NoSQL, etc. experience Experience with data visualization using Tableau, Quicksight, or similar tools Experience with data modeling, warehousing and building ETL pipelines Experience in Statistical Analysis packages such as R, SAS and Matlab Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling Fluent Spanish & English Speaking Preferred Qualifications Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. J-18808-Ljbffr