At our hotel, we are looking for a skilled Front Office Agent to provide exceptional personal service to our guests. This role involves handling check-in and check-out operations, as well as providing information about the hotel and city.
Main Duties:
* Ensure guests feel at home by offering personalized service
* Process check-in and check-out procedures efficiently
* Provide guests with essential information about the hotel and Rome
Your Profile:
We welcome applications from individuals who are genuine, passionate about hospitality, and possess excellent communication skills in English and Italian. If you have experience as a Front Office Agent or Receptionist and can work effectively in a team, we encourage you to apply.
Requirements:
* Tourism studies or a degree in Hotel Management
* A minimum of 1-year experience in a similar role
* Excellent speaking and writing skills in English and Italian
* Ability to work flexible shifts, including early mornings, evenings, and nights
Benefits:
1. Support in balancing work and family life
2. Access to the Europe-wide employee app