Free2Move eSolutions (Stellantis Company) is ready to become an international leader in the design, manufacture and supply of e-mobility products and services.Processes&Operations InternshipMISSION:Support the streamlining and continuous improvement of business processes while contributing to daily Operations activities support (orders, installations, logistics/aftersales). Ensure flows are clear, efficient, and aligned with business objectives and SLAs for quality, cost, and customer satisfaction.MAIN RESPONSIBILITIES:Process analysis & optimization: support in mapping and improving cross‐functional processes using a Lean, customer‐value approachTools & digitization support: support analysis on implementation of tools and systems in collaboration with ICT/Digital; execute data checks andsimple reconciliations across ERP/CRM/ticketing.Documentation & governance: Draft and maintain SOPs, RACI matrices, checklists, templates, and change logs. Prepare materials for governance meetings, take structured minutes, track action items and due dates to closure.Continuous improvement: Collect data, prepare visuals, and monitor improvements of main processes and operations projects.KPI & reporting: Maintain trackers and support in building dashboards (lead time, first‐time‐right, backlog aging, SLA adherence) in order to share updates with stakeholders.Operations support: support in monitoring of operations workflows; flag risks/bottlenecks to the Operation & Process Manager; coordinate simple escalations with internal teams and partners.REQUIRED KNOWLEDGE AND SKILLS:Recent graduate or final‐year student in Industrial/Management Engineering, Management, Economics, or related fields.Business Process Modelling (BPMN/flowchart) basics; familiarity with KPIs/SLA concepts.Data analysis & BI: strong Excel/Google Sheets (pivot tables, XLOOKUP/VLOOKUP, IF/AND/OR); basics of Power BI/Looker Studio are a plus.Change & project management fundamentals: ability to structure simple plans/timelines, keep organized notes, and maintain accurate process documentation.Risk and issue awareness; ability to support mitigation tracking under guidance.Depending on the process, basic understanding of relevant technical aspects is appreciated.SOFT SKILLS:Collaboration, team working, and basic conflict management.Clear written and verbal communication; ability to interact with stakeholders at different levels.Strong analytical and critical‐thinking mindset; attention to detail with pragmatic time‐boxing.Ownership of follow‐ups and drive to closure; curiosity and fast learning.LANGUAGES:English: fluent (B2 or above)French: nice to haveItalian: fluentWORK LOCATION: Turin, Hybrid