Stone Island is a defiantly independent community. Since our founding in 1982, a shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation. The Stone Island spirit is the foundation of the culture that we cherish and nurture every day. We provide you with the opportunity to build relationships that will shape your career, your life and our famiglia. The opportunity to follow your own compass.
The Role : Part Time Client Advisor with a Fixed Term Contract in Florence
At Stone Island we are always looking for people who share our spirit and values to drive our company forward. We are currently looking for a Part Time Client Advisor with a Fixed Term Contract to join our team as soon as possible in Florence – Via Vacchereccia 18 / 20 point of sale.
Your Impact
The Day-To-Day :
* Ensures excellent customer service and maintains the quality standards required by the brand;
* Acts as a brand ambassador by representing its image within the store;
* Welcomes, advises, and assists in sales to international and local customers;
* Presents the Stone Island universe by detailing its collections;
* Provides personalized advice by meeting the expectations and demands of customers;
* Keep the store and the stockroom organized, receive goods, and prepare returns at the end of the season;
* Contributes to ensuring that all delicate situations related to customer complaints and sales processes in general are handled appropriately.
Qualifications
Key Qualifications :
* Experience in sales roles in Fashion Retail / Hospitality; or interest / study in Fashion related courses - Experience in Luxury and Contemporary Retail environment is a plus;
* Has an understanding of key performance indicators (KPIs);
* Service-oriented, team spirit, ability to work independently;
* Reliability, punctuality, flexibility to work weekends;
* Fluency & sophistication in Italian and English; an additional language spoken fluently would be a plus;
* Openness to new technologies.
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