IT Manager
Are you a master of your craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts, and residences located in prime destinations around the world, with a strong development pipeline. Recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage and represents the very cutting-edge of luxury experiences.
San Clemente Palace Venice is a luxury resort featuring 170 guestrooms, including 82 beautifully appointed suites. The hotel offers 3 restaurants, 3 bars, a swimming pool, The Longevity SPA offering a full Venetian retreat, and a conference center for corporate events.
About the job
Based at San Clemente Palace Venice within the IT Department, the IT Manager is responsible for supporting the hotel’s IT needs. The IT Manager reports to the Director of IT.
As IT Manager, your duties will include :
* Managing daily IT needs and requests
* Assisting hotel guests with IT issues
* Managing the hotel’s guest laptops and printers
* Ensuring all hotel guest room equipment is in working order and presentable
* Setting up IT needs for conferences and meetings upon request
* Assisting staff with daily IT issues
* Proactively preventing IT issues before they occur
Qualifications and skills we expect from you :
1. Fluent in English and Italian
2. Previous experience in luxury hotels
3. Computer system training
4. College education or equivalent (highly preferred)
5. Strong problem-solving skills
Our commitment to you
6. Learning & Development : Your success is our success. We craft unique learning and development programs to support your growth throughout your career.
7. MOstay : When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us worldwide. The MOstay program offers complimentary nights and attractive rates for you and your loved ones.
8. Health & Colleague Wellness : We prioritize your wellbeing with various health benefits and wellness programs.
9. Competitive salary, wages, and comprehensive benefits
10. Meals at our Employee Restaurant
11. Complimentary dry cleaning for employee uniforms
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