PpWe are looking for a candidate to join our Operations area, a strategic team for the functioning of the bank. The COO area is responsible for ensuring process efficiency, supporting daily activities, and optimizing workflows to provide increasingly effective and secure services. /p pWe firmly believe that an inclusive work environment is essential to value talent in all its forms. We are committed to creating a context where everyone can feel welcomed, express their potential, and contribute with their skills and perspectives. Diversity is a fundamental value for us, a source of innovation and growth, and we work every day to ensure that opportunities are accessible to all. /p h3Key responsibilities /h3 ul lipSupport the management and optimization of operational processes. /p /li lipAnalyze and monitor workflows to ensure efficiency and quality in services. /p /li lipCollaborate with various teams to improve procedures and tools. /p /li lipVerify the accuracy and compliance of banking operations in accordance with regulations. /p /li lipUtilize digital and management tools to monitor activities. /p /li /ul h3Requirements /h3 ul lipDegree (a master's is considered a plus). /p /li lipGood knowledge of the Office suite. /p /li lipGood knowledge of English, both spoken and written. /p /li lipCuriosity and willingness to learn. /p /li /ul pbDuration: /b Permanent /p pbLocation: /b Milan (hybrid) /p h3About ING /h3 pING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional. /p pOur purpose - empowering people to stay a step ahead in life and in business - represents our belief in people's potential. We don't judge, coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future. /p p#doyourthing is our brand direction with us each and every day. It is how we articulate our purpose and our promise to make banking frictionless to the world. ‘do your thing’ is about people being free to live the life they want to live, knowing that they will make their world a little better for it. /p pDo you think you are "a step ahead"? Apply now! /p h3Our culture of Diversity Inclusion and Belonging /h3 pDiversity is a fundamental element of our corporate culture, and we are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates. We do not discriminate based upon age, disability, gender identity, race, religion and belief, or any other applicable legally protected characteristic. /p pIf you require any accommodations or have any accessibility needs, please specify it in your application and/or make a member of our Talent Acquisition team aware at any time. /p h3The benefits of joining ING /h3 pIn addition to being a part of a great team, working in a fun and innovative environment, we offer: /p ul lipSuper flexible smart working /p /li lipCompetitive base salaries and performance based bonuses /p /li lipDiverse cultures Innovative mindsets /p /li lipInternational Environment /p /li lipCommitment to sustainability /p /li lipLots of training development opportunities to help you grow /p /li lipLots of moments dedicated to physical and mental well-being /p /li lipA special day off when it is your birthday: we call it #doyourbirthday! /p /li lipAnd of course we can't forget: free water coffee at the office! /p /li /ul /p #J-18808-Ljbffr