Salario: €50.000 – €70.000 per anno
Process Control Specialist/ Logistics Analyst, European Central Flow Team (ECFT)Shape the future of global e-commerce as a Process Control Specialist (PCS) at Amazon's European Central Flow Team, where you'll orchestrate millions of daily orders and innovate advanced fulfilment solutions. We’re busy revolutionizing how the world shops supporting a vast network of Fulfilment Centres (FCs) operating 24/7 worldwide. As the primary escalation point for our warehouses and the crucial link between millions of daily orders and our dedicated Amazon Associates, the PCS ensures seamless fulfilment operations.In this critical position, you will be instrumental in driving Amazon Europe/'s workflow planning, risk mitigation, and cost and capacity management. Collaborating directly with FC partners, you will provide guidance, identify and rectify workflow variances, and actively manage the journey of millions of customer orders from checkout to shipment. Our onboarding process equips you with the necessary knowledge, while our matrix structure empowers you to deliver, innovate, create, and grow. We are seeking problem-solvers with a keen eye for optimization opportunities, meticulous attention to detail, and the ability to navigate tasks while communicating effectively across all organizational levels. Your natural curiosity will drive you to explore the intricate web of systems that power our smile-delivery machine, understanding their inter dependencies and interactions. Join us in this dynamic role and help shape the future of e-commerce fulfilment at Amazon.Key responsibilities- Master Amazon/'s proprietary flow management tools and processes, becoming the go-to for seamless FC operations interface- Innovate and implement metrics, conducting analyses to uncover optimization opportunities, then design and champion scalable, standardized solutions- Cultivate cross-functional partnerships, translating complex concepts into accessible insights for stakeholders across all levels- Own and influence critical performance indicators, including customer promise attainment, flow planning adherence, and site-specific KPIs- Teach peers and customers with knowledge-sharing initiatives, developing and delivering training programs to elevate team capabilitiesA day in the lifeIn our European Central Flow Team offices in Barcelona, you’ll play a crucial role in optimizing operations across Europe. Here’s what you can expect:Start of Shift- Begin your day with a shift handover, understanding the current network status, forecasted volumes and capacities, and events that might impact forecasts- Catch up with on-site teams to align on priorities and review key metrics and operational highlightsThroughout Your Shift- Connect with operations teams across Europe in a collaborative environment- Create smart, data-driven plans using in-house tools- Fine-tune staffing strategies to optimize workflow- Lead real-time decisions that keep the network flowing smoothly- Make strategic adjustments as new information comes in- Maintain clear communication with stakeholdersEnd of Shift- Share insights and report key performance metrics from your shift, noting potential impacts on the upcoming shift- Share updates and recommendations- Leave knowing you made a real impactWe are looking for problem-solving excellence. Use your analytical skills to tackle challenging situations, coordinate effective solutions, and share insights and best practices within the team. The role offers opportunities to expand your career skillset through various roles beyond day-to-day execution, including guiding processes, training colleagues, and conducting analyses.What Makes This Role Special- Supportive, inclusive and diverse team culture- Clear career progression path and access to Amazon internal promotions- Opportunity to lead innovative projects and mentor peers- Work-life balance with schedule options; 8-hour workdays with varying shift optionsAbout the teamThe European Central Flow Team (ECFT) serves as the beating heart of Amazon/'s Fulfilment Centres. We drive continuous innovation, standardization, and improvement across our FC network, focusing on capacity, risk, and workflow management with real-time responsiveness and resource planning to keep customer promises.Why Join ECFTWe collaborate closely with multiple stakeholder teams to identify high-impact opportunities across the network. We pioneer FC optimization, develop metrics, and collect data to uncover efficiency opportunities. We combine hard data with frontline insights to drive innovations, creating new metrics, workflows, and process paths that scale and standardize efforts to increase availability, delivery speed, reduce defects, and minimize cost-to-serve across the FC network.Basic Qualifications- You are proficient in English (European Framework level B2)- You have a strong track record of communication across multiple stakeholder groups- You are a problem solver, comfortable working with data to make critical decisionsPreferred Qualifications- You are proficient in English (European Framework level B2), enabling clear communication across channels- You can simplify and convey intricate ideas to diverse audiences- You have a bias for action, can work independently to triage issues and solve problems while judging escalations- You are a problem solver with attention to detail, comfortable working with data and influencing multiple stakeholdersAmazon is an equal opportunities employer. We believe a diverse workforce is central to our success. We make recruiting decisions based on experience and skills. We value your passion to discover, invent, simplify and build. Privacy and data security are top priorities. See Privacy Notice for details.Our inclusive culture empowers Amazonians to deliver the best results. If you have a disability and need workplace accommodation during the application and hiring process, visit Amazon accommodations for more information. If your country is not listed, contact your Recruiting Partner.Based on your recent activity, you may be interested in:Posted: September 19, 2025 (Updated 2 months ago)Posted: November 27, 2024 (Updated 3 months ago)Posted: November 7, 2025 (Updated 11 days ago)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-18808-Ljbffr