Systems Engineer/Dev Ops Eng, Managed Operations
Job ID: | Amazon Development Centre Ireland Limited
AWS has successfully launched the European Sovereign Cloud (ESC), marking a significant development in Utility Computing (UC). To spearhead this initiative, we are actively seeking experienced systems engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building, operating and evolving operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please check out our blog:
Your responsibilities will encompass overseeing the ongoing operations and expansion of the ESC, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring continuous improvements in availability, reliability, latency, performance, and efficiency of the ESC. You will be required to occasionally participate in “on‑call” rotations to resolve incidents occurring out-of-hours.
A day in the life
Embark on a week filled with meaningful contributions to the operation and improvement of significant software systems. You dedicate a substantial portion of your time to carefully review the operational health of services within your team's responsibility. In the process, you diligently identify anomalies and craft actionable bug reports, aspiring to enhance the overall efficiency and performance of your systems. In addition to these responsibilities, you offer constructive feedback on change management documents and work earnestly to address your team's operational backlog. Through a collaborative effort, you strive to navigate challenges and ensure the seamless functionality of your systems. Additionally, you engage in the development and testing of scripts, hoping to provide practical solutions to enhance your workflows. Beyond the technical aspects, you assume a role as an educator, sharing insights on the complexities of the European Sovereign Cloud with service teams. It’s a humbling experience to contribute to the collective knowledge of the team, fostering a culture of mutual understanding.
Eligibility requirements
- Fluency in written and spoken English is required.
- Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud.
- Amazon will provide relocation support for successful applicants relocating within the European Union.
- Employees will participate in an On‑Call rota.
Basic Qualifications
- Experience in Linux OS and network troubleshooting, or experience in networking administration and troubleshooting.
- Experience in Python, Perl, or another scripting language.
- This role requires you to be a national of an EU member state.
Preferred Qualifications
- Bachelor's degree in Computer Science or other technical degree or related experience.
- Able to read scripts or code with comments to understand how something should be operating.
- Able to execute standard operating procedures and following operational best practices.
- Knowledge or experience operating service in AWS or other cloud systems or services and Infrastructure as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar).
- Knowledge or experience operating 24x7 high‑availability, distributed software applications, performance tuning software applications and optimizing fleet utilization and monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar).
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
#J-18808-Ljbffr