Magicmotorsport is growing rapidly and has launched Magicmotorsport Academy, a training and technical support platform designed to meet the needs of automotive professionals and enthusiasts worldwide.We are looking to expand our Academy team by hiring two Tech Support Interns with a strong interest in the automotive sector and with a customer-oriented mindset. In this role, they will work alongside our Academy Team Leader, supporting training sessions and providing technical assistance to clients with automotive diagnostic and programming tools.Location: Partinico (PA), Sicily, HQMain activities
Provide remote support to customers using dedicated software tools, guiding them through vehicle diagnostics, programming, and repair procedures;Handle informational calls to evaluate the feasibility of repairs on specific vehicles;Provide chat support, identifying opportunities to promote additional products and services;Manage and monitor repair cases, ensuring timely updates to customers;Support the creation and translation of technical manuals;
Technical Requirements
Technical diploma, degree, or final-year students in IT, electronics, or mechanics;Interest in the automotive sector and electronic technologies;Basic knowledge (also theoretical) of ECU programming and immobilizer systems;Good familiarity with PC usage and software installation;Ability to read and understand technical documentation;Good command of English (minimum required: B2), excellent command of Italian;
Soft skills
Curiosity and eagerness to learn and grow;Problem-solving mindset with a proactive approach;Good communication and interpersonal skills, both within a team and with customers;Accuracy and attention to detail;Ability to manage priorities with a strong sense of responsibility;
Benefits And Perks
Exciting challenges and growth opportunities;The chance to work in a passionate and ambitious team;Free breakfast and meals at our fantastic cafeteria;Ongoing training and seasonal team-building activities;
Job Offer
We offer a 6-months internship, with the possibility of extension or full-time employment, based on the achievement of training and performance goal;A monthly allowance is provided, aligned with current internship regulations and commensurate not only with your initial technical background but also with your soft skills;
Ready to challenge yourself and turn your passion for automotive into a real career? Join us and grow with our Magic Academy!Discover more about Magicmotorsport!#J-18808-Ljbffr