Operations Manager – Italy
Our client is a growing car rental brand operating in 34 countries, currently expanding its corporate presence in Italy.
This is a unique and exciting opportunity for a dynamic leader with experience managing multiple branches in a fast-paced environment.
If you're looking to play a key role in the growth of a leading international mobility and car rental company, this could be the perfect next step in your career.
Responsibilities:
* Oversee daily operations across corporate branches, ensuring efficiency, cost-effectiveness, and policy compliance.
* Implement and improve operational systems, processes, and best practices.
* Monitor KPIs to ensure service quality and profitability.
* Enhance customer satisfaction and maintain high service standards.
* Manage budgets, financial data, and forecasts to support growth.
* Recruit, train, and supervise staff, fostering a high-performance culture.
* Support branch network expansion within Italy, including franchise operations.
* Ensure legal compliance and alignment with corporate standards across operations.
Skills and Requirements:
* Proven experience as an Operations Manager in the car rental industry.
* Strong knowledge of operations management, process optimization, and organisational effectiveness.
* Experience with budgeting, forecasting, and financial analysis.
* Excellent communication and leadership skills to motivate teams.
* Highly organised, detail-oriented, and results-driven.
* A degree in Business, Operations Management, or related field preferred.
* Ability to travel up to 60%, with increased travel during May-October.
Additional Details:
* Salary: €70,000 - €80,000 depending on experience.
* Performance-based bonus.
* Remote role with up to 60% travel across Italy.
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