The Digital Virgo Group are worldwide specialists in mobile payment via Telecom operator billing solutions. Connecting merchants to operators, we respond to the rising need for digital payments using a simple transactional channel which is fast, secure, and available worldwide. When you join Digital Virgo, you are integrating into an innovative, global group with local teams. Who collaborate daily, thanks to their complementary skills. Our teams come from multicultural and diverse backgrounds; this diversity enriches our company. We are known for our work atmosphere being the perfect mix of ambitious projects and good humour. We pride ourselves on focusing on individual development and initiative. More information about our business and group on digitalvirgo.com Are you willing to participate in a challenge within a large international group while being able to express your analytical skills? If so this internship experience in Florence (Italy) as Junior Business Analyst is for you! Role We are looking for a motivated person to join our Business Analytics team in Florence who will report to the Business Analyst Director and will also work closely with the Business Manager/Customer acquisition team/Business Operation team. As a business analyst, you'll work within an organization, helping to manage change and plan for the future in line with company goals. Profile You'll support the daily operations of the Business Analysis team to: Create, update and track all business performance through spreadsheets analysis on a daily basis. Learn how to effectively respond to ad-hoc report and analysis requests from marketing team leads, product management and other departments. Learn to proactively develop reports and analysis of site performance including segmentation analysis. Analyse and inform teams of all key customer KPIs and qualitative feedback in order to support business decision making. Dive deep into data to identify patterns, trends and statistical insights that help explain performance and support strategic business decisions. Skills and Experience: Degree in Economics, Statistics or similar Advanced knowledge of Microsoft Excel Excellent analytical skills and an informed, evidence-based approach High degree of motivation, flexibility and creativity Ability to learn quickly and resourcefully Good communication and organizational skills Fluency in English Recruitment Process If your profile catches our attention, we will invite you for a first interview with the Human Resources department, followed by a second interview with operational managers. This opportunity represents much more than just a professional opportunity. At Digital Virgo, we take pride in promoting an inclusive environment that is open to diversity. We all come from different backgrounds and experiences, which is our strength. Our opportunities are accessible to all, regardless of origin, orientation, gender identity, or disability. Join our diverse and inclusive teams where everyone can grow and succeed.